Derrick J. Email & Phone Number

Cleveland, Oh, Us

Cleveland, Oh, Us

Vice President Operations of MetroHealth System Behavioral Healthcare division which includes oversight of 120 Bed Psychiatric Hospital. Operationalizing Opening a State-of-the-art psychiatric emergency department along with divesture of a crisis facility. Responsible for driving operational excellence. Instrumental in devising growth and strategy initiatives for ambulatory sites ensuring optimal patient care and organizational success.

Oconomowoc, Wi, Us

Managed 410+ staff and $30M budget in all operational, educational, budgeting and administrative functions for this 56-bed hospital, 32-bed residential facility and 210 partial hospitalization programs. Developed and executed comprehensive inpatient programs and services with medical directors. Complied with all quality codes and standards per regulatory agencies and accreditation boards. Regular participant in the Administrator-on-Call rotation protocol. Cultivated and empowered positive working relationships at all levels, identifying and resolving departmental issues with corrective actions. Interact with Boards, executive management, major donors/funders, government officials and community leaders.* Successfully boosted profits with high efficiencies and aggressive performance strategies, including significant improvements in 12 of 18 programs, 65% margins and 18% less staff turnover in two years. * Maintained 89%-90% inpatient occupancy rates despite Covid pandemic challenges; also achieved 10% higher levels of customer satisfaction and better community outreach with 20% more patient days. * Recognized Thought Partner for the DEI systems Director, as well as Executive Sponsor for the BIPOC employee resource group. * Proactive planning and deployment of continuous process improvements as Value Stream Owner and Executive Sponsor for inpatient strategies.* Optimal record of investigating and addressing all patient complaints and incidents in a timely fashion, delivering clear reports and updates to COO.* Successfully launch Brand new 32 Bed Residential Facility for Focus Depression Recovery Protocol, increasing community access to long term psychiatric treatment.

Albemarle, Nc, Us

Directed eight professionals and multimillion-dollar operating budget in administering business plans, P&L strategies, treatment programs and patient interaction across eight counties for this $95M organization. Co-managed a $2M federally-funded CCBHC grant with specific program requirements. Assessed P&L reports and financial statements to evaluate and track organizational performance and maximize bottom-line impact. Supervised Joint Commission, Care, Treatment and Services Accreditation Chapters for the Behavioral Health division. * Forecasted fourteen separate budgets for FY 2019-2020 that accounted for $70M+ in operational activity; also helped with generating metrics to prepare for a full value-based healthcare transformation. * Chosen to represent the agency at five provider council meetings across Western NC to ensure adherence to state and county guidelines.* Designed and implemented a comprehensive leadership philosophy to streamline operations, enhance staff morale and promote peak stakeholder engagement.

Asheville, Us

Oversaw 20+ staff and $3.5M budget in coordinating all patient care, treatment plans, regulatory compliance and quality improvements for a new twelve-bed facility-based, non-medical crisis & detox unit. Recruited and deployed high-potential staff with multiple clinical skills per NC DMA service definition standards. Prepared KPI dashboards for COO and VP. Led quarterly meetings with quality assurance staff to implement new processes, policies and procedures. Ensured monthly P&L compliance with budget.* Collaborated with a construction and engineering firm to ensure timely completion and best practices for a new safe and secured unit.* Persistently promoted the organization’s public profile through extensive community interaction, social conferences, press releases, public speaking and other venues.* Organized bi-weekly meetings to review and address audits, service record reviews and corrective actions through timely consultation and feedback from key stakeholders.

Asheville, Us

Performed onsite assessments and crisis interventions with local ER resources to evaluate consumer acuity with six qualified professionals. Coordinated evaluation, assessments, referral and disposition for all service inquirers. Interviewed, hired, trained, motivated and reviewed all team members. Facilitated bi-weekly staff meetings and conference calls.* Rotated on-call coverage every five week for eleven countries and 48 Mobile Crisis Management staff with the Smokey Mountain managed care entity.* Conducted monthly chart audits to meet relevant deadlines; liaised with local magistrates to review monthly data involving involuntary commitments.* Continued to cultivate an outstanding reputation for team oversight, emotional intelligence, problem solving and attention to detail.

Managed all case functions, including treatment planning, progress reporting and thorough bio-psychological assessments for 16 chronically mentally ill patients at this 297-bed institution. Provided detailed pscyho-educational material for family members. Rotated coverage across all hospital areas – adolescent, geriatric, def and admissions, on a weekly basis. Proactive member of hospital, division and department committees.* Personally facilitated the DBT Emotion Regulation group for patients with poor self-regulation skills. * Reviewed and recommended referrals involving adult patients with intellectual development disabilities for the NC Start meeting.

Master Of Business Administration - Mba, Data Analytics With Certification In Artificial Intelligence

Bachelor Of Science - Bs, Psychology

Master Of Social Work - Msw