Derrick N. Email & Phone Number

Woodland Hills, CA

Greater Los Angeles Area

Spearhead IT Architecture initiatives across Windows Server and Desktop Systems. Manage multiple Enterprise Application Teams including Systems Architecture, VMware, Antivirus, Patch Management, and Disaster Recovery. Support strategic objectives through establishing infrastructure guidelines and facilitating systems integration. Utilizing OS, Network.

including EMC to Network Appliance data migration, physical to virtual migration of servers using VM Ware and migration of Lotus Notes to Microsoft Exchange. In addition created new clustered servers using Microsoft Clustering technologies.Guitar Center - Assisted IT to design and implement a new Active Directory domain for a new chain of stores recently.

Responsible for the planning, deployment, support and maintenance of company's investment in technology including IT network infrastructure, servers, end-user computers, back office and primary business applications, and vendor supports and services. Responsible for over 300 servers running Windows 2003, SQL, Sharepoint, Exchange, Lotus Notes, Blackberry.

Provided primary IT support for Amgen employeesSupported the local area network, including troubleshooting connection and loginProvided desktop level support including but not limited to MS Offices, MS Exchange and Outlook, Blackberry, File Maker Pro, Netscape, and more

Provided advanced support to Earthlink membersAssisted members in troubleshooting operating system (Windows 2000, NT, 98 and 95) failure, email and general connectivity issuesProvided support in troubleshooting hardware including network cards, DSL modems and moreAssisted field technicians with installation of high-speed hardware and softwarePromoted after.