Derrick N. Email & Phone Number

Woodland Hills, Ca

Greater Los Angeles Area

Spearhead IT Architecture initiatives across Windows Server and Desktop Systems. Manage multiple Enterprise Application Teams including Systems Architecture, VMware, Antivirus, Patch Management, and Disaster Recovery. Support strategic objectives through establishing infrastructure guidelines and facilitating systems integration. Utilizing OS, Network, Hardware and SAN product expertise in advising on issues related to solution design and deployment. Coordinate with team members on objective… Show more Spearhead IT Architecture initiatives across Windows Server and Desktop Systems. Manage multiple Enterprise Application Teams including Systems Architecture, VMware, Antivirus, Patch Management, and Disaster Recovery. Support strategic objectives through establishing infrastructure guidelines and facilitating systems integration. Utilizing OS, Network, Hardware and SAN product expertise in advising on issues related to solution design and deployment. Coordinate with team members on objective attainment and productivity measures. Ensure customer satisfaction through timely issue resolution. Schedule projects, and evaluate cost, architecture, and overall impact on organization. Forge executive-level proposals introducing Microsoft technology, VMware technology, Application Streaming and workflow automation solutions into environment, while demonstrating sub year ROIs. Lead all aspects of Technology Recovery Study determining company go-forward datacenter strategy. Operational Enhancements:Planned and executed $3.6 million Virtualization project consolidating physical servers into VMware 3.0 virtual environment, lowering operating costs. Directed Windows 2003 project converting and upgrading legacy servers onto supported OS platform, boosting efficiencies. Demonstrated leadership through supporting on-boarding of 1400+ retail agents, and integrating 120+ sites into IndyMac network. Delivered comprehensive support of key Business Unit projects. Implemented unique workflow automation solution for Virtual server provisioning. Applied tools and processes controlling power management function on all desktops and laptops. Oversaw deployment of Windows XP SP2 to all Siebel users, and ensured vendor supportability, expediting issue resolution and increasing end user up time. Reduced Microsoft SQL Server licensing costs by consolidating databases and running mainstream versions. Show less

including EMC to Network Appliance data migration, physical to virtual migration of servers using VM Ware and migration of Lotus Notes to Microsoft Exchange. In addition created new clustered servers using Microsoft Clustering technologies.Guitar Center - Assisted IT to design and implement a new Active Directory domain for a new chain of stores recently acquired by the company. As part of the new domain, completed migration of a legacy Lotus Notes system to Microsoft Exchange… Show more including EMC to Network Appliance data migration, physical to virtual migration of servers using VM Ware and migration of Lotus Notes to Microsoft Exchange. In addition created new clustered servers using Microsoft Clustering technologies.Guitar Center - Assisted IT to design and implement a new Active Directory domain for a new chain of stores recently acquired by the company. As part of the new domain, completed migration of a legacy Lotus Notes system to Microsoft Exchange 2003.Roll International - Installed Microsoft SharePoint server and created sub-sites for individual departments. Designed and implemented a new backup system for the infrastructure using VERITAS Net Backup. Show less

Responsible for the planning, deployment, support and maintenance of company's investment in technology including IT network infrastructure, servers, end-user computers, back office and primary business applications, and vendor supports and services. Responsible for over 300 servers running Windows 2003, SQL, Sharepoint, Exchange, Lotus Notes, Blackberry Enterprise Server, Oracle, DB2, Trend Micro's Office Scan, and more. Successfully executed the migration plan from legacy Windows NT… Show more Responsible for the planning, deployment, support and maintenance of company's investment in technology including IT network infrastructure, servers, end-user computers, back office and primary business applications, and vendor supports and services. Responsible for over 300 servers running Windows 2003, SQL, Sharepoint, Exchange, Lotus Notes, Blackberry Enterprise Server, Oracle, DB2, Trend Micro's Office Scan, and more. Successfully executed the migration plan from legacy Windows NT domain environment to Windows Active Directory 2000 domain platformCompleted the migration of the Active Directory 2000 domain to the new Windows 2003 domain platform including Microsoft Exchange 2003Successfully migrated all desktop operating systems and applications to Windows XP and Office 2003 productsDeployed the Microsoft Live Meeting and Sharepoint products to support efficient collaboration across organizational groups in various geographical regionsImplemented a solid security infrastructure utilizing firewall, anti-virus, anti-spam and spyware products and industry best practices in protecting the company's network and intellectual assetsSuccessfully developed a disaster recovery plan and deployed a second (mirrored) datacenter and backup strategies in supporting business continuity for the critical business systems and applications Show less

Provided primary IT support for Amgen employeesSupported the local area network, including troubleshooting connection and loginProvided desktop level support including but not limited to MS Offices, MS Exchange and Outlook, Blackberry, File Maker Pro, Netscape, and more

Provided advanced support to Earthlink membersAssisted members in troubleshooting operating system (Windows 2000, NT, 98 and 95) failure, email and general connectivity issuesProvided support in troubleshooting hardware including network cards, DSL modems and moreAssisted field technicians with installation of high-speed hardware and softwarePromoted after three months of employment based on technical knowledge, level of service provided and merit