Albertina Kerr offers a wide range of services for children and adults with intellectual and developmental disabilities and mental health challenges in Portland, the Northwest and beyond.• Direct oversight of portfolio of 42 residential homes and Sub-Acute Crisis Center, Employment Services division and Outpatient Mental Health program for 120+ clients • Manage 4 Directors, including Medical Director, 11 Assistant Directors and team of 500 staff members • Guide strategic decision making process, contributing as Senior Leadership team member and advising the CEO and board of directors and developing and implementing new, cost effective programs • Oversee all revenue generating departments, providing funding to support $40M organization• Direct community outreach with legislative consultants, healthcare organizations, and government agencies, collaborating to build partnerships and guide strategic plan • Maintain compliance with federal, state and local regulations and licensing and accreditation process • Oversee development of care coordination and individual support for client mental health needs, establishing connection between multi-disciplinary functions to build more enhanced care• Collaborate with families and guardians to assist clients in progress towards goal to achieve highest level of client independence in the care plan • Provided crisis management and change management, guiding team during global pandemic, ensuring safety and security of team, and continued care for clients

Supports low-income families and individuals with access to health care coverage, temporary financial assistance, employment programs/training, and services to protect children and adults from abuse and neglect. • Directed the management of the Department of Public Social Services (DPSS) by planning, organizing, and directing the activities of administrative regions of the department• Guided implementation and creation of departmental policies for key functions of the division, including monitoring expenditures, ensuring quality and conformance, and the delivery of social service programs• Interfaced with judges and attorneys to determine placement for at-risk children, ensuring safety and identifying resources to provide best possible outcomes• Collaborated with (ICWA) Indian Child Welfare Association team to build relationships and lead efforts to work with the tribe and coordinate services• Ensured quality and conformance with legislative, regulatory and policy mandates regarding the administration of programs in areas of assigned responsibility• Analyzed the quarterly Administrative Claim Staff Monitoring information for consistency with program operations and other required program reporting• Provided input to Management Services for budget preparation, preparation of program audit exception responses, facilities and staffing requirements• Conferred with department personnel, County departments, (board of supervisors) and other governing agencies in completing assignments, solving mutual problems, or exchanging program information

Haynes Family of Programs is a nonprofit organization that serves boys and girls of all ages, and their families, through schooling, residential treatment, mental health services, and community outreach. • Oversaw all aspects of programs and operations for child and young adult/social services organization with 300+ employees and $19M in annual revenue• Directed the planning and implementation of programs to meet the individual treatment needs of all residents, maintained ongoing communication with the care professionals and families of residents regarding treatment• Managed hiring and training process to create team of experienced professionals, guiding the supervision and professional development for team of 12 managers• Contributed to executive leadership board, providing updates on program progress and conducting strategic organizational planning• Conducted regular training for up to 150 employees in a variety of subjects including trauma-informed care, crisis management, self-care and wellness• Interfaced with cross-functional departments and department heads to achieve best care possible for residents• Spearheaded development and implementation of an innovative behavior modification program which included core components of risk assessment and concurrent planning with multidisciplinary treatment teams• Established and maintained strategic relationships with top leaders in the community, at city, county and state level to educate and create support for organizational programs and resources• Managed multiple reporting relationships, accountabilities, and priorities, developing the confidence and respect of stakeholders, and serving as an advocate to the community • Drove a significant increase in the visibility and positive perception of organization in the community and among other legislative bodies and stakeholders

I supervised a team of ten Managers and Department Coordinators and managed all aspects of an adolescent program including recruitment, training, hiring and licensing regulations. Provided key support to a comprehensive continuum of care treatment team in the design and development of individual treatment plans combining multiple services in order to meet the specific needs of an individual family. I also facilitated comprehensive assessments and diagnosis of family situations to determine appropriate services. Key accomplishments include the orchestration, design, development and administration of a behavior program designed to meet the individual treatment goals of children. I established several new systems that improved organization's overall communication capabilities substantially; and identified unique, under-served population that led to the development of a new federal program which offers temporary shelter to immigrant minors with no family support in the United States.

I was recruited to lead new program development which provided psychiatric treatment to adolescents in an effort to prevent hospitalization. I recruited, hired and trained all Residential Counselors and built and managed initial department budget, collaborated with Nutritionist, Clinicians, Psychiatrists, Doctors and administrators in designing program. Additionally, I served as an In-Home Support Counselor for foster care program, with responsibility for creating individual treatment plans and education plans for emotionally disturbed children placed in foster homes. I played a key role in turning around the lives of several children by providing guidance in alternative methods to lifestyles involving gangs and drugs.