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Derrick Roach Email & Phone Number

Reports Specialist at Spectrum at Spectrum
Location: Columbus, Ohio Metropolitan Area, United States 9 work roles 1 school
1 work email found @gametech-nv.com 1 phone found area 614 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email d****@gametech-nv.com
Direct phone (614) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Reports Specialist at Spectrum
Location
Columbus, Ohio Metropolitan Area, United States
Company size

Who is Derrick Roach? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Derrick Roach is listed as Reports Specialist at Spectrum at Spectrum, a company with 67998 employees, based in Columbus, Ohio Metropolitan Area, United States. AeroLeads shows a work email signal at gametech-nv.com, phone signal with area code 614, and a matched LinkedIn profile for Derrick Roach.

Derrick Roach previously worked as Reports Specialist - Tier 3 Technical Support at Spectrum and Technical Support Supervisor - Tier 3 Technical Support at Spectrum. Derrick Roach holds Associate Of Science - As, Computer Science, Gpa 3.53 from Columbus State Community College.

Company email context

Email format at Spectrum

This section adds company-level context without repeating Derrick Roach's masked contact details.

{first}{last}@gametech-nv.com
86% confidence

AeroLeads found 1 current-domain work email signal for Derrick Roach. Compare company email patterns before reaching out.

Profile bio

About Derrick Roach

A passionate IT professional interested in all facets of technology.

Listed skills include Software, Microsoft Access, Microsoft Sharepoint Administration, Comptia Network+, and 2 others.

Current workplace

Derrick Roach's current company

Company context helps verify the profile and gives searchers a useful next step.

Spectrum
Spectrum
Reports Specialist at Spectrum
stamford, connecticut, united states
Employees
67998
AeroLeads page
9 roles

Derrick Roach work experience

A career timeline built from the work history available for this profile.

Reports Specialist - Tier 3 Technical Support

Current
  • Generate and distribute reports for leadership from multiple data sources
  • Design web pages, forms and lists on SharePoint
  • Maintain Microsoft Access databases used for attendance and roster source for reports
  • Analyze and identify trends with call center metrics
Sep 2017 - Present

Technical Support Supervisor - Tier 3 Technical Support

Columbus, Ohio Area

  • Conduct weekly coaching sessions and team meetings to communicate current initiatives
  • Identify and communicate any issues seen on a widespread basis
  • Work with agents to improve their trouble shooting and customer service skills
  • Develop and suggest tool improvements for the call center
  • Resolve escalated customer issues
Jun 2014 - Sep 2017

Surveillance Specialist - Technical Operations Center

Columbus, Ohio Area

  • Monitor coaxial cable plant for outages and noise floor issues
  • Create and maintain tickets to track outages
  • Engage fix agents for repairs and ticket updates
  • Review tickets received from other departments and engage fix agents
Aug 2013 - Jun 2014

Surveillance Specialist - Regional Network Operations Center

Columbus, Ohio Area

  • Monitor Netcool alarms to identify commercial customer outages
  • Create and maintain tickets to track outages until cleared
  • Communicate issues with fix agents and leadership
  • Maintain conference calls to facilitate communication between leadership and fix agents
  • Connect remotely to Juniper Routers and Adva Switches
  • Assist technicians with confirming Netcool alarms on new installs
Sep 2012 - Aug 2013

Lead - Tier 3 Technical Support

Columbus, Ohio Area

  • Work with customer service agents to resolve customer issues
  • Assist customers when they were not satisfied with agent support
  • Communicate common issues to leadership and other departments
Nov 2011 - Sep 2012

Customer Service Representative - Tier 3 Technical Support

Columbus, Ohio Area

  • Assist customers via phone with internet, phone and cable issues
  • Instruct customers on their products and services
  • Dispatch repair technician when applicable
Mar 2011 - Nov 2011

District Service Manager

Columbus, Ohio Area

  • Work with distributors to coordinate install and support of accounts
  • Collaborate with sales to coordinate installations within a 7 state region
  • Monitor technician’s customer service visits to accounts
  • Interact with customer to resolve service issues when they arise
May 2006 - Jun 2009

Customer Service Technician

  • Provide service and technical support to 20 accounts throughout Ohio
  • Install local area network for Point of Sale Systems
  • Configure proprietary software to support customer needs
  • Provide coverage to end customer when needed
  • Work with corporate tech support for new features and implementations
Jan 2000 - Sep 2006

Route Driver

Columbus, Ohio Area

  • Deliver computers to bingo halls throughout southern Ohio
  • Work with customers to resolve computer issues during the bingo session
Feb 1999 - Jan 2000
Team & coworkers

Colleagues at Spectrum

Other employees you can reach at spectrumscience.com. View company contacts for 67998 employees →

1 education record

Derrick Roach education

FAQ

Frequently asked questions about Derrick Roach

Quick answers generated from the profile data available on this page.

What company does Derrick Roach work for?

Derrick Roach works for Spectrum.

What is Derrick Roach's role at Spectrum?

Derrick Roach is listed as Reports Specialist at Spectrum at Spectrum.

What is Derrick Roach's email address?

AeroLeads has found 1 work email signal at @gametech-nv.com for Derrick Roach at Spectrum.

What is Derrick Roach's phone number?

AeroLeads has found 1 phone signal(s) with area code 614 for Derrick Roach at Spectrum.

Where is Derrick Roach based?

Derrick Roach is based in Columbus, Ohio Metropolitan Area, United States while working with Spectrum.

What companies has Derrick Roach worked for?

Derrick Roach has worked for Spectrum and Gametech International.

Who are Derrick Roach's colleagues at Spectrum?

Derrick Roach's colleagues at Spectrum include Kelly Green Ii, Meshanda Flowers, Jose Quinones, Leida Medina, and James A Richardson.

How can I contact Derrick Roach?

You can use AeroLeads to view verified contact signals for Derrick Roach at Spectrum, including work email, phone, and LinkedIn data when available.

What schools did Derrick Roach attend?

Derrick Roach holds Associate Of Science - As, Computer Science, Gpa 3.53 from Columbus State Community College.

What skills is Derrick Roach known for?

Derrick Roach is listed with skills including Software, Microsoft Access, Microsoft Sharepoint Administration, Comptia Network+, Comptia A+, and Comptia Security +.

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