Derrick S. Email & Phone Number
@earthlink.net
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Who is Derrick S.? Overview
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Derrick S. is listed as Patient Services Representative II at Sutter Health, a company with 23742 employees, based in San Francisco, California, United States. AeroLeads shows a work email signal at earthlink.net and a matched LinkedIn profile for Derrick S..
Derrick S. previously worked as Representative Payee at Tenderloin Housing Clinic and Application Support Team Specialist at Recurly. Derrick S. holds High School Diploma, Honors Program, 3.0 from Richmond High School.
Email format at Sutter Health
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AeroLeads found 1 current-domain work email signal for Derrick S.. Compare company email patterns before reaching out.
About Derrick S.
I am a Representative Payee at Tenderloin Housing Clinic, a nonprofit organization that provides housing and support services to homeless and low-income individuals in San Francisco. I have been in this role for eight months, and I am responsible for managing the finances and benefits of over 30 clients who are unable to do so themselves due to mental or physical impairments. I ensure that their rent, utilities, food, and medical expenses are paid on time and that they receive the appropriate amount of money for their personal needs.Before joining Tenderloin Housing Clinic, I worked as an Application Support Team Specialist at Recurly, a leading subscription management platform, for over two years. There, I demonstrated my problem-solving, communication, and customer support skills by resolving the highest number of tickets and achieving the highest percentage of one-touch tickets in Zendesk, the customer service software we used. I was also a subject matter expert for several features of the product and trained new hires on how to use them. I speak fluent Spanish and enjoy communicating with diverse and multicultural audiences. I am passionate about delivering exceptional customer service and creating positive customer experiences.
Listed skills include Credit Counseling, Finance, Customer Service, Credit, and 46 others.
Derrick S.'s current company
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Derrick S. work experience
A career timeline built from the work history available for this profile.
Representative Payee
Current
Application Support Team Specialist
- Proven track record of reliability and dedication.
- Worked across the company with other teams as needed.
- Helped train new employees.
- Main Point of Contact when manager was not available.
- Maintained an average of over 200 Zendesk tickets closed per month.
- Maintained an overall CSAT of 95 for over two years.
Senior Customer Care Specialist
- Main contact point for all non-Tech and some light Tech Support customers via Zendesk. Provides timely, personable, and comprehensive responses to all incoming inquires.
- Proven track record of reliability and dedication.
- Works across the company with other teams as needed.
- Helps train new employees.
- Maintains online Community and helped create a new (better) one.
- Proficient in Zendesk Administration.
Bilingual Certified Credit & Housing Counselor Iv
- Made the customer experience a priority on a daily basis.
- Thrived in a high call and electronic communication environment in English and Spanish.
- Researched available programs and made appropriate referrals to clients in need.
- Part of special outreach team charged with resolving client complaints.
- Data entry and database maintenance for intake and follow up calls.
- Monitored the financial health of clients using special data management software.
Front End Associate Team Leader
- Help recruit, hire, develop, mentor and motivate Customer Service Team Members.
- Assist in providing the guest services team with vision and direction.
- Set and achieve the highest standards in retail execution.
- Work with Team Members to ensure the highest quality guest service is offered.
- Maximize productivity and efficiency through proper scheduling.
- Help achieve required financial targets.
Certified Consumer Credit Counselor
- Empowered clients through education and coaching.
- Assisted clients with setting up debt repayment plans when appropriate.
- Worked as a liaison between creditors and clients.
Area Team Leader (Multiple Departments)
Colleagues at Sutter Health
Other employees you can reach at sutterhealth.org. View company contacts for 23742 employees →
Pia Parker
Colleague at Sutter HealthUnited States, United States
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WO
Winifred Offiah
Colleague at Sutter HealthRancho Cordova, California, United States, United States
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RJ
Risso Jacqueline
Colleague at Sutter HealthNorth Highlands, California, United States, United States
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TV
Tatiana Vidal
Colleague at Sutter HealthSacramento, California, United States, United States
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PW
Patty Wade
Colleague at Sutter HealthDavis, California, United States, United States
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SK
Simonetta Kosir
Colleague at Sutter HealthRancho Cordova, California, United States, United States
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BQ
Brian Queary
Colleague at Sutter HealthSan Francisco Bay Area, United States
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DA
Deborah Achenbach
Colleague at Sutter HealthRoseville, California, United States, United States
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LL
Lummis Linda
Colleague at Sutter HealthBrookings, Oregon, United States, United States
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SF
Scott Ferreira
Colleague at Sutter HealthLafayette, California, United States, United States
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Derrick S. education
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Richmond High School
Frequently asked questions about Derrick S.
Quick answers generated from the profile data available on this page.
What company does Derrick S. work for?
Derrick S. works for Sutter Health.
What is Derrick S.'s role at Sutter Health?
Derrick S. is listed as Patient Services Representative II at Sutter Health.
What is Derrick S.'s email address?
AeroLeads has found 1 work email signal at @earthlink.net for Derrick S. at Sutter Health.
Where is Derrick S. based?
Derrick S. is based in San Francisco, California, United States while working with Sutter Health.
What companies has Derrick S. worked for?
Derrick S. has worked for Sutter Health, Tenderloin Housing Clinic, Recurly, Automatic Labs, and Balance Financial Fitness Program.
Who are Derrick S.'s colleagues at Sutter Health?
Derrick S.'s colleagues at Sutter Health include Pia Parker, Winifred Offiah, Risso Jacqueline, Tatiana Vidal, and Patty Wade.
How can I contact Derrick S.?
You can use AeroLeads to view verified contact signals for Derrick S. at Sutter Health, including work email, phone, and LinkedIn data when available.
What schools did Derrick S. attend?
Derrick S. holds High School Diploma, Honors Program, 3.0 from Richmond High School.
What skills is Derrick S. known for?
Derrick S. is listed with skills including Credit Counseling, Finance, Customer Service, Credit, Leadership, Financial Education, Debt Management, and Credit Analysis.
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