Derrick Baranowsky Email & Phone Number

Bethesda Maryland

As the resident expert, autonomously supporting both network and desk top services for on site and remote facilities. Directly engaging users and troubleshoot issues. Providing network support including software and hardware upgrades, user additions and deletions, network outage monitoring, and inventory management. Providing end-user support for software applications (e.g., Microsoft Office Suite), hardware issues, network logon, and system relocations. Setting up and administering A/V, network printer, and document scanning systems. Conducting virus scans and remove infections. Responsible for network switch replacements, operating system upgrades, software suite upgrades, network auditing documentation, and disaster recovery documentation. Solely responsible for implementing complete backup of off-site servers and daily monitoring remote facility servers and system health.

Alexandria, Virginia

Provided technical support and administration of endpoint systems and client based services. Configured, installed, maintained, troubleshot, repaired and upgraded desktops, servers, laptops and printers. Resolved user help desk issues. Maintained installed systems, troubleshot hardware and software problems, and repaired any inoperable systems or associated equipment. Recommend improvements or upgrades to enhance system performance. Conducted virus scans and removed infections. Configured and maintained Cisco VOIP phones. Trained and guided other technicians within the hardware support group. Researched and tested new hardware technologies and associated components to ensure compatibility with existing architectures. Configured new systems. Cloned master images to new disks. Took the lead role in researching and advising on new hardware technologies and ensuring component compatibility with existing hardware architectures. Provided consulting on A/V system setup, design upgrades and troubleshooting. Earned Dell Notebook and Desktop repair certificates.

Gaithersburg, Maryland

IPv6 Test Lab Set-up and Maintenance / Client: Hughes Network Systems Set up and maintained network lab and prepared demonstrations. Developed floor plans, selected $2 million of hardware, planned utility and communication feeds, and installed equipment. Installed and configured Linux and Windows on servers. Configured IP settings on Windows and Linux systems. Set up IP-based Video Teleconference (VTC) equipment. Network Operations Center Support Provided varied technical services to the Network Operations Center (NOC) for a major vendor of satellite ground station equipment, including pre-delivery test and configuration for their lab. Built and configured multiple server platforms that included installing numerous operating systems and files on each server. Participated in testing for successful receive and transmit of packet traffic on servers and in troubleshooting efforts. Wrote the engineering drawing/description documents and server qualification documents. Performed lab upgrades.Network and IT Support Responsible for a number of Syntek in-house IT functions. Maintained and updated the Syntek web site, network and servers. Researched, purchased and installed new equipment. Assembled computers and workstations. Helped install and configure an IPv6 network