Site surveyor and lead photographer for Grasso's high-end clientele.In charge of detailed space measurement and analysis to plan initial and downstream stages of renovations and conduct site plan updates.Project manager for all scheduled tasks as well as a time manager.Maintenance of a highly detailed media database library containing Grasso's central point of photo and video search for all potential new projects.

Ensured tenants and guests felt welcomed by extending proper greetings, understanding their needs, and using social intuitiveness to tailor to their positive experiences during their stay.Managed the system of organization for cataloged packages, dry cleaning, and other related delivery items for all tenants and work staff.Followed and even enhanced security protocols to ensure all tenants maintained a sense of security during their stay.Day-to-day operations include careful operation of the main freight elevator, lead porter duties as well as performing highly as a subsidiary worker.Performed excellently in a high-trust position with all tenant home entry keys, and phone reception tasks as well as organizing all tasks surrounding the operations of the residence site.Greeting guests/customersManage guest/customer complaintsTaking messagesManaging mail, luggage and deliveriesPerform basic administrative/secretarial/reception dutiesRunning errands to assist guestsArranging transportation and excursions upon visitor requestProvide information and recommendations on local features, attractions, shopping, restaurants, dining, entertainment, nightlife, and recreationArranging tours and activitiesMaking dinner/event reservations for guestsObtaining tickets for eventsArranging special servicesProviding or arranging for general business services for guestsManaging customer/guest requests for housekeeping and/or maintenanceDevelop network of contacts, service providers and businesses within their communities to serve guests.

Ensured the proper execution of day-to-day operations by the staff at B&B.Maintained and enhanced high-quality customer service experience for all visitors to the New York location.Operated all custom-designed software exclusive to B&B in order to execute all standard operating procedures.Always move operated with the company mission in mind, and made sure all business was treated as such.