- Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.- Processed over 45 plus support requests weekly for technical assistance on wide range of issues related to Peacock software.- Assisted customers in identifying issues and explained solutions to restore service and functionality.- Activated accounts for clients interested in new services.- Increased sales by educating prospects on benefits of products and services in comparison to competitors.

- Data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. - Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing.- Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). - Resolves all data entry related exceptions. - Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed. - Resolves Third Party- Trained pharmacy interns and newly hired pharmacy technicians.

- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.- Wrapped pallets in shrink wrap prior to loading.- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.- Prepared orders for shipment by systematically picking, packing and labeling merchandise.- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy

- Cleaned airplanes between flights, sanitized lavatories and seat trays as per company specifications.- Assembled containers and crates used to transport large items such as vehicles or machines.- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.- Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for over 25 daily flights.- Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.- Strapped items down over protective padding to secure throughout transportation

- Opened, closed, and secured facilities at prescribed times to accommodate scheduled activities.- Conducted rounds within facility and campus to facilitate safe execution of recreation activities and monitor participation numbers.- Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.- Responded to public inquiries to provide information about programs and facilities.- Performed clerical, accounting and bookkeeping duties to process participation fees and reconcile cash receipts daily.

- Supported staff development and goal attainment by focusing on skill development and job satisfaction.- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.- Controlled labor hours and inventory costs through hands-on management and proactive changes.

- Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.- Balanced and organized cash register by handling cash, counting change and storing coupons.- Supported efficient and timely replenishment of sales floor merchandise.- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.- Used consultative sales approach to understand customer needs and recommend relevant offerings.- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.