Derrick D. Jacks

Derrick D. Jacks Email and Phone Number

Servant Leader | Mentor | Coach | Continuous Learner @ Fidelity Investments
Derrick D. Jacks's Location
Raleigh-Durham-Chapel Hill Area, United States, United States
Derrick D. Jacks's Contact Details
About Derrick D. Jacks

➥ In order to excel in today’s competitive business environment, a successful Transformation Leader needs a balance of change management, process improvement, and digital transformation expertise - backed by robust analytical skills. I combine over 15 years’ experience developing best-in-class processes and solutions for multiple high-profile organizations; fostering a culture of change and innovation to facilitate sustainable business growth; delivering high-impact solutions that are effective, scalable, and ROI-driven; and carefully shaping the processes and policies that sustain an efficient, productive, and globally competitive organization.➥ I excel at identifying and remediating gaps in processes or strategy, designing cohesive transformation roadmaps that maximize revenue potential, creating efficiencies through automation, establishing Agile processes and SOPs to streamline project cycles, and employing lean tools and technologies to drive six-figure cost savings.➥ I am a supportive leader with a strong ability to take charge of projects, train and empower others, and motivate those around me to do their best work. I believe a leader’s primary duty is to cultivate and grow confidence in his team. I have the ability, expertise, and coaching skills to drive my team to success.➥ I am an agile thinker who is highly adaptable and quick on his feet. In today’s rapidly evolving business landscape, what worked yesterday may not work tomorrow. I have the experience and the dexterity to stay one step ahead of market dynamics, shift gears when the context calls for it, respond effectively to evolving industry trends, and drive my organization to success.➥ I have the communication skills to clearly articulate my vision, persuade people to take action, and get the ball rolling in the right direction. Whether I’m sending out emails, communicating with a customer, presenting to a crowd, or anything in between; I communicate quickly, accurately and effectively.☛ Key Skills ☚ ✦ Strategy Formulation & Execution✦ Project Management & Oversight✦ Automation & Transformation ✦ Process Improvement & Optimization✦ Cross-Functional Collaboration✦ Analytical Problem Solver✦ Change Management Leader✦ Business Case Development✦ Business Process Re-Engineering ✦ Top-Tier Communication Skills ✦ Waterfall & Agile Methodologies✦ Lean Six Sigma Certified

Derrick D. Jacks's Current Company Details
Fidelity Investments

Fidelity Investments

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Servant Leader | Mentor | Coach | Continuous Learner
Website:
fidelity.com
Employees:
10
Company email:
Johrenk7@gmail.com
Derrick D. Jacks Work Experience Details
  • Fidelity Investments
    Performance Delivery Director - Workplace Investing
    Fidelity Investments May 2022 - Present
    Boston, Ma, Us
    As Performance Delivery Director, I am accountable for delivering business assessments and operating model transformation. There is a heavy emphasis on aligning people, process, and technology initiatives while routinely using significant judgement on sophisticated business problems requiring advanced understanding of the functional areas involved.To carry out my mandate, I regularly interact with business leaders and their teams to deploy solutions to drive impactful business value.
  • Align Technology
    Business Optimization - Adapt (Align Digital And Practice Transformation)
    Align Technology Sep 2020 - May 2022
    Tempe, Arizona, Us
    Align Technology is a global medical device company that is changing lives through better smiles.⌨ Learn more about our products at: www.aligntech.com As Business Optimization Functional Lead, I am accountable for supporting, developing, and commercializing the company’s ADAPT General Dentistry Service offering, enabling dental practices to utilize Invisalign and Align Technology’s digital tools to optimize practice workflows. To carry out my mandate, I develop and implement cohesive transformation strategies, governance frameworks, pricing structures, and scalable solutions to drive the program’s profitable commercialization on a national level.I also conduct extensive analyses of client practices to evaluate KPIs, identify consumer behaviors, optimize the customer journey, enhance digital adoption, and increase profit potential. Among my accomplishments, I have:➥ Bridged the gap between customers and internal stakeholders; ensured the customers’ needs are effectively incorporated into the product plan.➥ Interviewed dentists to identify their pain points, develop a business case and value proposition, and deliver cohesive action plans aligned with their needs.➥ Established an scalable framework for recruiting dentists into the pilot program to increase service revenue➥ Secured 4 dental practices for the ADAPT by Align Technology program, resulting in additional revenue streams➥ Developed business cases to improve the global Invisalign protocol language coding operations
  • Blue Cross Nc
    Enterprise Sr. Business Process Consultant / Digital Process Automation Lead
    Blue Cross Nc Sep 2019 - Sep 2020
    Durham, Nc, Us
    As Sr. Business Process Consultant, I was tasked with streamlining and simplifying complex business processes.I leveraged Lean Six Sigma, Agile, Waterfall, and change management tools to design cohesive business readiness plans, drive inter-department efficiencies and synergies, and establish new and improved processes.Here are some of the ways I’ve made positive contributions to business performance:➥ Routinely identified underperforming and labor-intensive areas ripe for automation and transformation; led a suite of automation projects within the Commercial, Government, and State Operations (CGSO) portfolio, resulting in cost savings of over $500K.➥ Analyzed and optimized business process across the Customer Service, Claims, IT, Finance, Sales, Marketing, and Project Management Organization➥ Employed lean tools and Kaizen events to facilitate over $2MM in avoided costs. ➥ Created strategic roadmaps and business cases. ➥ Facilitated cross-functional work sessions to support executives with business line planning, prioritization, and feasibility analysis.➥ Received the ‘BCBSNC Courage’ Award for fostering a collaborative team culture across key automation and systems migration projects.➥ Developed mentor-mentee relationships with junior consulting associates and lean practitioners.➥ Transformed an inflexible, 100-year-old organization into an agile, responsive, and efficient business unit capable of rapidly adjusting to evolving market dynamics.
  • Blue Cross Nc
    Enterprise Business Process Consultant
    Blue Cross Nc Jun 2016 - Sep 2019
    Durham, Nc, Us
    As Business Process Consultant, I was responsible for managing a suite of Enterprise Transformation Initiatives, Business Process Initiatives, and Consulting Engagements.Some of my key contributions include:➥ Developed a variance, reconciliation, and control process for the ‘Under 65’ and ‘Medicare Advantage’ segments; reduced processing errors by 65% and drove $120K+ in cost savings.➥ Streamlined the Administrative Services Only (ASO) process for the Sales and Marketing Departments; established a dedicated cross-functional team, conducted root cause analyses, and implemented a holistic solution that mitigated over $1.18MM in payouts.➥ Received the ‘BCBSNC SPOT’ Award for shaping an innovative growth strategy and overhauling outdated processes.➥ Enabled the department to reduce headcount, improve operating efficiency, and eliminate redundant processes
  • Basf
    Logistics Operations - Super Absorbent Polymers
    Basf Apr 2012 - Apr 2016
    Ludwigshafen, De
    As Logistics Operations Manager, I was accountable for overseeing and optimizing logistics and warehousing operations for the Super Absorbent Polymer Business Unit.Some of my additional contributions include:➥ Partnered with Key Account Management, Corporate Transportation, and 3PL providers to establish a rail transportation program.➥ Achieved $1.5MM in cost savings by switching from truckload shipments to railcar transport. ➥ Led a global initiative to optimize the packaging procurement process across 4 sites: Texas, Brazil, China, and Germany. Leveraged supplier qualification, field testing, and business acceptance testing to achieve over $780K in cost savings.➥ Designed an inventory dashboard that utilized SAP inventory modules to calculate warehousing KPIs and assist BASF 3PLs and freight providers with shipment and capacity planning; increased warehouse labor efficiency by 20%, equating to $15K in annual cost savings.
  • Ndependentcouriers.Com
    Co - Founder/Supply Chain Logistics Consultant
    Ndependentcouriers.Com Sep 2011 - Oct 2015
    Ndpependent Couriers LLC supports the logistics needs of clients locally through web based resources and scheduling tools.
  • Monsanto
    Global Supply Chain Analyst - Vegetable Manufacturing
    Monsanto Nov 2009 - Apr 2012
    St. Louis, Missouri, Us
    Monsanto is a sustainable agriculture company that delivers products that support farmers all around the world. Monsanto produces agricultural solutions, seeds for fruits, vegetables, and key crops - such as corn, soybeans, and cotton. I was brought on board to assist the newly formed Vegetables Division optimize its supply chain and establish KPIs for the business unit.Accomplishments include the following:In an effort to reduce SKUs in the Vegetable Division's product portfolio, I formed and led a matrixed team which consisted of members from Finance, Sales, Planning, Supply Chain, and Consulting to create a global process to identify and eliminate non-value add SKUs from the various inventory systems (SAP, PKMS, etc.,), warehouses, and product portfolio (resulted in a $1MM cost savings).In an initiative to assist Product and Crop Management teams with complex data analysis, I formed and led a matrixed team which consisted of members from IT, Sales, and Manufacturing in the conception, design, and implementation of a SKU Optimization Database that centralized SAP and Business Objects data.To eliminate delivery bottlenecks to research facilities, I collaborated with the R&D and Transportation teams to create a process, schedule, and establish KPIs which held our 3PL transportation providers accountable for delivery KPIs. Lead times were reduced by 33% (from 30 days to 20 days).Co-managed a $50MM global obsolescence budget with the Supply Chain Optimization Lead to ensure that obsolete seeds at the global sites had the proper resources to dispose of the inventory in a timely manner that followed SOX compliance.
  • Halliburton
    Sr. Technical Professional - Supply Chain Management Program
    Halliburton Jan 2009 - Jul 2009
    Houston, Texas, Us
    Halliburton is one of the largest oilfield services companies in the world, Halliburton serves the upstream oil and gas industry in 80 countries with a complete range of services, from the location of hydrocarbons to the production of oil and gas. It operates in two segments: Drilling and Evaluation and Completion and Production. Services include providing production optimization, drilling evaluation, fluid services, and oilfield drilling software and consulting. The Halliburton Supply Chain Management Program is a 2.5 year rotational program designed to give candidates leadership opportunities in upstream and downstream supply chain activities that include supervision, planning, business process redesign, and various other functions. I worked on the "Printed Circuit Board - Work In Process Reduction Project"; deliverables included: • Establishing the minimal amount of printed circuit board inventory needed to meet customer demand. • Collaborating with Quality Assurance, Scheduling, Planning, and Test Area employees to create a process that works within the parameters of the minimal established inventory needed. • Establishing on-time delivery metrics for Halliburton Sperry Drilling internal & external customers • Identification of the top 10 safety hazards in the PCB Testing Area • Determining how hazards will be communicated to the PCB Testing Area • Creating a safety hazard training program for PCB Test Area employees
  • Fruit Of The Loom
    Continuous Improvement/Process Engineering Management
    Fruit Of The Loom Jul 2005 - Dec 2008
    Bowling Green, Ky, Us
    Fruit of the Loom, an independent, wholly owned subsidiary of Berkshire Hathaway Inc. & leading international basic apparel company, its products include activewear, casual wear, and children's underwear sold under such labels as Russell, Funpals, Fungals, and Underoos. Some accomplishments included:Serving as the distribution and manufacturing lead for project management and construction activities, facility layout, control systems implementation, and staffing activities for the FTL hybrid distribution and manufacturing center in Summerville, SC ($28MM capital project).Implementing standardized case picking process for FTL distribution centers a which reduced lead time to customers by 42% (annualized cost savings of $590K).Resolving supply chain issues for FTL, Russell Athletics, and Vanity Fair Distribution and Manufacturing centers using lean manufacturing and six sigma methodologies.Implementing the PKMS Warehouse Management System modules in the North America distribution centers and conducting systems training for Fruit of the Loom, Russell Athletics, and Vanity Fair distribution center employees.
  • Milbank Manufacturing | Milbank Powergen
    Manufacturing Controls Engineer
    Milbank Manufacturing | Milbank Powergen Jan 2004 - Jun 2005
    Kansas City, Missouri, Us
    • Responsible for preventive maintenance of industrialized waste water system: maintained pH chart recorder, tested zinc effluents, maintained flow valves and controls for chemicals, refilled/mixed chemicals (caustic soda, sulfuric acid, coagulate 300, flocculate 551), logged data for company and water utility usage• Responsible for SBS 5 - Stage wash system: conducted titration tests, maintained wash tank riser flows, maintained overflow rates, conducted preventive maintenance for pit pumps and electronic photo sensors• Responsible for reviewing engineering drawings/alterations and advising production supervisors of engineering changes • Assisted with plant Total Quality Management initiatives (JIT inventory, production scheduling, quality assurance, DOT, and OSHA )

Derrick D. Jacks Skills

Six Sigma Supply Chain Management Continuous Improvement Process Improvement Leadership Lean Manufacturing Manufacturing Root Cause Analysis Business Process Improvement Quality Assurance Management Contract Negotiation Team Building Operations Management Inventory Management Change Management Project Management Engineering 5s Program Management Kaizen Value Stream Mapping Project Planning Training Materials Management Supply Chain Optimization Warehouse Management Sap Quality Management Sap R/3 Logistics Management Entrepreneurship Warehousing Mentoring Pkms Demand Management Customer Engagement Employee Engagement Kaizen Blitz Sap Bw New Product Implementations Sap Products

Derrick D. Jacks Education Details

  • Louisiana Tech University
    Louisiana Tech University
    Electrical Engineering
  • Louisiana Tech University
    Louisiana Tech University
    Computer And Information Sciences And Support Services

Frequently Asked Questions about Derrick D. Jacks

What company does Derrick D. Jacks work for?

Derrick D. Jacks works for Fidelity Investments

What is Derrick D. Jacks's role at the current company?

Derrick D. Jacks's current role is Servant Leader | Mentor | Coach | Continuous Learner.

What is Derrick D. Jacks's email address?

Derrick D. Jacks's email address is dj****@****ech.com

What is Derrick D. Jacks's direct phone number?

Derrick D. Jacks's direct phone number is +170425*****

What schools did Derrick D. Jacks attend?

Derrick D. Jacks attended Louisiana Tech University, Louisiana Tech University.

What skills is Derrick D. Jacks known for?

Derrick D. Jacks has skills like Six Sigma, Supply Chain Management, Continuous Improvement, Process Improvement, Leadership, Lean Manufacturing, Manufacturing, Root Cause Analysis, Business Process Improvement, Quality Assurance, Management, Contract Negotiation.

Who are Derrick D. Jacks's colleagues?

Derrick D. Jacks's colleagues are Marty Sartin, Cfp®, Msfs, Frank Kowal, Brian Boston, Kelsey Baker, Shayla Preyer, Chris Foster, Cfp®, Rajesh Kp.

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