Customer service executive with 20+ years experience in the Printing and Direct Mail industries. Well versed in all types of printing, from sheetfed to large format web and digital. Experienced in dealing with personal data in line with ISO and GDPR industry standards. Pay a high level of attention to detail and have excellent time management skills. Experienced in working within a fast-paced environment to very tight deadlines.Solution focused with customer satisfaction a top priority. Deal with wide variety of customers on a daily basis, carrying out tasks including estimating, costing, order processing, scheduling, and purchasing. As an account executive I take pride in my excellent communication skills with customers, ensuring their requirements are fully understood and met, and offering assistance and cost-saving advice where applicable. Work well as part of a team or individually, showing own initiative and delegating where necessary to ensure deadlines and client expectations are met.