Derrick Marshall Email & Phone Number

New York, Ny, Us

New York, New York, United States

Scottsdale, Az

Phoenix, Az

Team Lead for a team of five Medical Practice Secretaries supporting a busy practice of eight full-time Ear, Nose and Throat Surgeons, two Chief Residents, one Fellow and six PAs/NPs.Primary support for the Chair of Otorhinolaryngology.

Greater New York City Area

Performed check-in and check-out procedures for patients; facilitated efficient scheduling of patients on an ongoing basis.Ran Outpatient Clinics for Solid Tumor Head & Neck, Endocrinology, Lymphoma, Myeloma and Dermatology Medical Oncologists, including rooming in patients, coordinating procedures and facilitating smooth clinic flow.Worked closely with Research Study Assistants on identifying patients for potential protocol eligibility.Contributed to New Employee Training Classes as a Training Module Educator.Monitored MD, PA and NP clinic templates to ensure smooth clinic flow and brought irregularities to clinical team attention.Processed medical and surgical billing for outpatient clinics.Obtained and prepared clinical records and materials (pathology, radiology and laboratory) to ensure full and complete information is available.Worked closely with Patient Financial Services Department on insurance-related matters (authorizations, verifications, updates). Processed intake paperwork, including Guarantee of Account, BCBS, TEFRA, ROI and insurance ID information. Part of Patient Centric Registration Process Pilot (minimizing need for patients to see PFS counselors upon check-in).Served as a Building Guide and Primary Mentor to new Session Assistants, acclimating new hires to the day to day operations of the 64th Street Outpatient and Innovation Center.Served an additional role as Patient Resource Advisor, educating first-time patients on the initial steps of chemotherapy and offering available resources to maximize their experience.Traveled to additional sites within the hospital system to provide support as needed.

Greater New York City Area

Responsibilities included the coordination and renewal of numerous company-wide global insurance policies.Prioritized and set-up Workers’ Compensation, Automobile and Liability Claims, including working closely with claims technicians and legal counsel to ensure successful resolutions.Invoice processing and check requests for extensive payment schedule.Maintained large database of claims, schedules and processes.

Greater New York City Area

Primary support for three attorneys: Executive Director & Counsel, Senior Director & Counsel and Director & Counsel in Investment Banking - Legal Department. Back-up support for Senior Executive Vice President & General Counse.Extensive document preparation and review. Use of Advanced MS Word functions.Heavy phone coverage, calendar maintenance, travel arrangements and time tracking.Vendor payments and electronic T&E processing.

Greater New York City Area

Provided Participant and Medical Provider assistance. Proficiency in Coordination of Benefits (COB), HIPAA Compliance and Medicare. Medical and Dental Claims Processing.