Derrick Mccabe Email & Phone Number

Richmond, VA, US

Richmond, Virginia, United States

• Process orders for individual game buyers, group and hospitality tickets, and ticket packages using Tickets.com and Zoho CRM
• Build and continuously update the season events, ticket packages, and individual and group pricing in our ticketing system
• Research teams and other venues to create competitive ticket pricing
• Interview, hire, schedule, and manage 10 part time ticket sellers for the box office
• Schedule meetings with current and potential season ticket holders to go over benefits to ticket packages and ensure customer retention and growth
• Resolve all issues with customers through emails, phone calls, and in person communication

Richmond, Virginia Area

Oversee all box office, parking, and service desk needs during all scheduled events Manage and schedule 13 part time event cashiers for general and event parking Work with the Box Office and Parking Manager to come up with new policies to ensure staff and customer satisfaction Utilize Microsoft Access and Ungerboeck Software to accurately complete.

Burlington, Vermont Area

Manage ticket related programs such as birthdays and school and youth sports fundraisersProspect new leads for group tickets and season ticketsUtilize TicketReturn and Score CRM to ensure all commitments for individual, group, and corporate accounts are fulfilledAssist in planning promotional events and ticket initiatives for the season

Richmond, Virginia Area

Worked with the Director of Ticketing to generate new ideas on how to surpass sales targets Generated $27,000 of revenue through selling and renewing ticket packages from daily phone calls, emails, and in person interaction Utilized TicketReturn to sell individual tickets and ticket packages Managed box office and will call during all 70 Richmond Flying.

Roanoke, Virginia Area

Update records of leads and 747 season ticket holder accounts using ExcelUtilize Glitnir Ticketing System to sell individual tickets and ticket packagesRegularly manage season ticket manifest on Excel spreadsheetsSchedule and manage a staff of 10 box office employees and 28 total game day employeesListen to customer needs and create solutions that provide.

Alexandria, Virginia

Oversee practices four times a weekEducate youth about soccer skills, tactics and knowledge

Alexandria, Virginia

Developed programming schedule of games to play with youth ages 8-12Lead warm-ups and exercises that promote a healthy lifestyleManaged and resolved conflict using problem solving techniquesPrepared for and actively participated in pre-camp training and weekly meetingsTaught youth the rules of sports and games and traits they should practice and maintain.

Lynchburg, Virginia Area

Update mission trip records through regular data entry in Microsoft ExcelCoach youth ages 5-12 and coordinate warm-up before Indoor Sports Camps and Lynchburg Cranes Soccer Camp in the summerLead and motivate youth ages 6-14 in afterschool program and Bible StudyPursue donations and sponsorship from local businesses for events we hosted

Lynchburg, Virginia Area

Prepared food for current and future meals as instructed in team based environmentConsistently maintained a clean and healthy work environmentBalanced multiple cooking tasks simultaneously to improve kitchen efficiencyTrained new student workers on layout of kitchen and how to increase productivity