>>>Infor acquired Intelligent InSites in Feb of 2020<<<-Managed architects and managers of the software development organization-Mentored managers on org morale, org culture, team member development and team member retention-Created and maintained team budget plans, reorg plans, and prioritizations to meet corporate objectives-Generated new KPIs to highlight inefficiencies and track their progress against goals-Established and maintained lines of communication to enable business unit integration to the rest of Infor-Reduced QA regression time from 15 weeks to 2 weeks so far, on a plan to reduce to <1 day.-Reduced Dev and QA lab costs by 50%

-Managed architects and managers of the software development organization-Hired and mentored managers on org morale, org culture, team member development and team member retention-Created and maintained team budget plans, reorg plans, and prioritizations to meet corporate objectives-Presented and defended product technology stacks and architectures to partners, customers, and prospects-Improved collaboration between development teams and their stakeholders: Support, Consulting, Sales, Account Management-Oversaw the reduction of QA regression time from 15 weeks to 4 weeks-Coached, developed, and promoted multiple staff from entry level to either technical leadership or people leadership

-Managed team of SW and QA Engineers dedicated to producing integrations and mobile applications-Provided training, performance evaluations, and improvement plans for team members-Converted from waterfall to Agile Scrum methodology-Generated project plans, timelines, and SoW cost estimations-Maintained a project on-time delivery rate of >90%-Created new interface strategy that reduced our threat profile and improved ease of integration-Oversaw the release of over 40 shared and custom integrations

*Team Lead-Load balanced team members between projects according to corporate priorities-Provided mentorship to team members-Oversaw and directed requirements, SW development, QA, documentation efforts-Acted as consulting advisor to stakeholders that were requesting new integrations*Project Manager-Provided status updates to company leadership, and collect, disseminate feedback to development-Generated project plans, cost estimations, and project tracking reports*Technical Requirements Analyst-Determined technical feasibility of software integration projects-Developed high-level technical designs-Deconstructed high level use cases into detailed functional requirements*Software Engineer-Used partner software API specifications and functional requirements to design integrations-Developed performant, real-time integrations in C# on the .NET framework-Provided tier III support for integrations in production-Provided hardware and software troubleshooting support to QA engineers-Provided support to configuration and server deployment teams

-Accountable for the accuracy, quality, and timeliness of internally and externally developed products-Tracked for project costs and managed schedules-Provided process oversight of external vendors; remediated when necessary-Acted as single point of contact for external vendors for technical and quality concerns-Conducted process audit of vendors when quality concerns exist-Provided coordination for customer support staff when customer issues are escalated-Designed, procured, built, and supported testing labs that can be utilized by remote development organizations

-Responsible for end to end product quality; bridging all levels of development (hardware, firmware, software)-Provided architectural and technical specification reviews for software development-Developed, maintained, and executed tests both automated and manual-Developed client and server based tools to streamline workflow and increase level of automation-Designed, built, and configured physical labs to test all devices against a set of marketing requirements-Researched and communicated software, firmware, and hardware issues

*Project Manager-Responsible for the timely delivery of product and/or updates to the customer-Responsible for keeping projects on schedule and on budget-Facilitated collaboration between end-users, development, quality assurance, support, and executive management*Systems Analyst/Systems Architect-Provided primary architecture/design of solution that meets or exceeds the needs of the end user-Responsible for timely delivery of functional specification documents that meet the needs of the end users, development, Software Quality Assurance and Support teams-Provided training and guidance on UI design standards-Designed data integration plans to ensure successful data integration with other business units-Performed development and systems audits; learn technologies in use, draft audit/remediation plan, perform audit, identify compromised areas, facilitate remediation

-Responsible for the design, development and verification of inventory maintenance, partner billing, delinquent payment reporting, sales performance tracking and partner/customer detail maintenance applications-Lead initiatives to redesign legacy systems and implement using latest OO technology-Trained and supported new developers joining the team-Trained production support (internal) and user support (external) resources on Microsoft’s IT applications and their associated use cases to reduce tier III support cases

-Developed and maintained legacy software applications in C using Btrieve database-Trained other new hires and provided assistance, code reviews-Developed web pages in ASP.NET that replaced the legacy software applications-Provided user support-Served as source code administrator