Derrick Osoro Email & Phone Number

Newark, Delaware, United States

• Create 100% guest satisfaction by providing the service brand behavior, genuine hospitality, and by exceeding guest expectations.
• Advised guests and customers on food and beverage choices by using exceptional knowledge of menu items.
• Performed cashiering functions by closing checks and preparing end-of -day reports.

Wilmington, Delaware, United States

• Build strong rapport with returning guests through friendly and professional service as willingness to accommodate special requests.
• Work with the Management Team to perform regular inventories, ascertain PAR levels for items, and compile beverage orders for the Management Team to place.
• Served high quality cocktails at the bar through expert use of applicable alcohols, glassware, fruit, and decorations.
• Resolved complaints quickly and efficiently while keeping the customer’s best interests in mind.
• Trained and supervised restaurant new bartenders according to restaurant standards.

Wilmington, Delaware, United States

• Arranged table placement and decor for large events serving more than 100 people at once.
• Ensured proper presentation and preparation of food products and beverages in an appealing way.
• Monitored and maintained cleanliness of bar and dining area, wait stations, storerooms, and bathrooms in accordance with food and safety standards.