Derrick Osoro Email & Phone Number

Newark, Delaware, United States

• Create 100% guest satisfaction by providing the service brand behavior, genuine hospitality, and by exceeding guest expectations.• Advised guests and customers on food and beverage choices by using exceptional knowledge of menu items.• Performed cashiering functions by closing checks and preparing end-of -day reports.

Wilmington, Delaware, United States

● Build strong rapport with returning guests through friendly and professional service as willingness to accommodate special requests.● Work with the Management Team to perform regular inventories, ascertain PAR levels for items, and compile beverage orders for the Management Team to place. ● Served high quality cocktails at the bar through expert use of applicable alcohols, glassware, fruit, and decorations.● Resolved complaints quickly and efficiently while keeping the customer’s best interests in mind.● Trained and supervised restaurant new bartenders according to restaurant standards.

Wilmington, Delaware, United States

• Arranged table placement and decor for large events serving more than 100 people at once.• Ensured proper presentation and preparation of food products and beverages in an appealing way.• Monitored and maintained cleanliness of bar and dining area, wait stations, storerooms, and bathrooms in accordance with food and safety standards.