Derrick Rychlik Email & Phone Number

Potomac, Maryland, United States

Leesburg, Virginia, United States

*Promoted from IT Manager to Senior Technology Manager - 4/2023Directs the coordination, planning, and leading of technology related activities within the organization. Full ownership of the IT and AV department. Determines AV and IT related needs for the business and directs staff to ensure maximum utilization of equipment within a lean budget. Full ownership of IT/AV projects from initial quotes trough implementation including completion of Malware cleanup; implementation of cloud-based PMS by Oracle companywide; and modernized A/V equipment within a key space with a project budget of $300k. Works closely with clients, cross-functional team members and vendors to achieve business needs. Supervises and mentors 4 staff members.• IT lead for 6-month Operations Allies Welcome project: Coordination with various government entities throughout the property including 900 guest rooms and 280,000 square feet of meeting space. Setup custom WIFI networks, custom VAN vlans with specific firewall settings, and provided ongoing support without a drop in coverage.• Direct TV upgrade resulting in improved service and $4k a month savings.• Actively working with Verizon on 10GB internet connection for 40-acre property.

Manassas, Virginia, United States

In this role, I oversaw all facets of technology across four small businesses and maximized tools within limited budget. I coached staff regarding the use of new hardware and software while providing them with new technology devices such as smartphones, laptops and iPads.I utilized VMWare to create virtual environments for testing and troubleshooting as well as replaced various end of life Windows Servers, workstations and network gear.Moreover, I maintained effective communication with stakeholders to ensure maximum efficiency of processes.Key Achievements:• Configured and implemented electronic reporting tool (TrackTik) to provide high quality service and accountability across Security Associates organization to automate electronic reports across security officers and clients.• Successfully transitioned two of the companies to Office 365 utilizing Exchange in the cloud and OneDrive.

Manassas, Virginia, United States

Throughout this tenure, I led IT Department to manage, developed, and direct dealership IT systems, network infrastructure, and staff.I coordinated staff training and development to maximize operational proficiency as well as established setups for new employees.I collaborated with managers and directors to establish positive culture and increase operational efficiency.Furthermore, I upgraded Cisco Meraki APs, Cisco ASAs and various Cisco switches throughout property and connected buildings with fiber as well as contributed to nationwide dealer IT 20 group meetings to discuss persisting issues and IT industry procedures for automobile dealerships.Key Contributions:• Minimized reliance on third party vendors throughout years and saved over 60k annually.• Implemented IT Help Desk Ticketing System that increased efficiency and time management of IT team boosted quality of IT service.