Technical Program Manager
Current
Aug 2020 - Present
AeroLeads people directory · profile
Derrick Small Email & Phone Number
Technical Program Manager
at
Amazon Web Services (AWS)
3 work emails found
@amazon.com
4 phones found area 608 and 877
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Program Manager
Location
Madison, Wisconsin, United States
Who is Derrick Small? Overview
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Quick answer
Derrick Small is listed as Technical Program Manager at Amazon Web Services (AWS), based in Madison, Wisconsin, United States. AeroLeads shows a work email signal at amazon.com, phone signal with area code 608, 877, and a matched LinkedIn profile for Derrick Small.
Derrick Small previously worked as IT Services Manager at Amazon and Lead IT Services Engineer at Shopbop | East Dane / Amazon. Derrick Small holds Bachelor Of Science (Bs), Management Information Systems, General from Southern Illinois University, Carbondale.
Company email context
Email format at Amazon Web Services (AWS)
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{last}{first_initial}@amazon.com
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AeroLeads found 3 current-domain work email signals for Derrick Small. Compare company email patterns before reaching out.
Profile bio
About Derrick Small
Visionary Information Technology Services Manager with a demonstrated history of excelling in a global environment. I create my own problems by promoting my best employees beyond my team by growing and utilizing their talents to achieve the goals I have for my organization during the time I have them. My core values are promoting individual growth, continuous improvement, inspiring respectful competition, obsessing on customers' needs, and extending one's influence beyond your perception of your role.
Listed skills include Troubleshooting, Technical Support, Active Directory, Windows 7, and 28 others.
Current workplace
Derrick Small's current company
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7 roles
Derrick Small work experience
A career timeline built from the work history available for this profile.
It Services Manager
I manage all IT Services across the Midwest US and the leader of the "Maven Team" in the western hemisphere. In the last year, I personally designed and executed the effort to eliminate on-call for over 400 engineers globally, took sole ownership of the ticketing queue that covers every site in North and South America, created and implemented the current.
Oct 2016 - Aug 2020
Lead It Services Engineer
Shopbop | East Dane / Amazon
Dec 2015 - Oct 2016
Senior It Support Engineer
Shopbop | East Dane / Amazon
Oct 2015 - Dec 2015
Technical Support Speciallist Ii
Shopbop.Com / Amazon
Managed all legacy Nortel BCM phone system upgrades, modifications, and administrationTechnical lead on the conversion to a Cisco VOIP phone, voicemail, and call center system for both the Madison and New York officesManage administrative duties related to a Cisco phone system, Cisco Unity Server, and Cisco CCX Call SystemAdministrator of Active Directory.
Jul 2008 - Oct 2015
Help Desk Rep
Successfully oversaw the installation of 2,000+ new registers in 1,000+ stores in less than 90 daysSupervised the conversion of over 300 stores to DSL from dial up networking and oversaw the installation of upgraded data linesWrote a 25+ page document detailing my exact troubleshooting steps for various issues which was officially adopted as the Help Desk.
Oct 2005 - Jul 2008
Food Service Specialist 92G
Served as a cook in the 1st Armored Division serving up to 2000 soldiers per mealKnown throughout the multiple battalions for my griddle cooked eggs and fried chicken
Apr 1997 - Apr 2000
2 education records
Derrick Small education
Bachelor Of Science (Bs), Management Information Systems, General
Southern Illinois University, Carbondale
Education record
Libertyville High School
FAQ
Frequently asked questions about Derrick Small
Quick answers generated from the profile data available on this page.
What company does Derrick Small work for?
Derrick Small works for Amazon Web Services (AWS).
What is Derrick Small's role at Amazon Web Services (AWS)?
Derrick Small is listed as Technical Program Manager at Amazon Web Services (AWS).
What is Derrick Small's email address?
AeroLeads has found 3 work email signals at @amazon.com for Derrick Small at Amazon Web Services (AWS).
What is Derrick Small's phone number?
AeroLeads has found 4 phone signal(s) with area code 608, 877 for Derrick Small at Amazon Web Services (AWS).
Where is Derrick Small based?
Derrick Small is based in Madison, Wisconsin, United States while working with Amazon Web Services (AWS).
What companies has Derrick Small worked for?
Derrick Small has worked for Amazon Web Services (Aws), Amazon, Shopbop | East Dane / Amazon, Shopbop.Com / Amazon, and Brown Shoe.
How can I contact Derrick Small?
You can use AeroLeads to view verified contact signals for Derrick Small at Amazon Web Services (AWS), including work email, phone, and LinkedIn data when available.
What schools did Derrick Small attend?
Derrick Small holds Bachelor Of Science (Bs), Management Information Systems, General from Southern Illinois University, Carbondale.
What skills is Derrick Small known for?
Derrick Small is listed with skills including Troubleshooting, Technical Support, Active Directory, Windows 7, Software Installation, Software Documentation, Hardware, and Microsoft Exchange.
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