Derrick Sweat Email & Phone Number

Durham, North Carolina, United States

North Carolina, United States

Delivering products: Delivering food and sides to customers at their desired locations · Checking orders: Ensuring that the correct products are made, charges are accurate, and orders meet quality standards before being delivered · Providing customer service: Interacting with customers in person or by phone to provide quality service and make sure their.

United States

• Provide benefit plan submission support to clients and respond and resolve client submission questions or issues in a timely manner
• Receive incoming client benefit plan designs and appropriately code and document benefits for new or renewing businessPerform condensed system testing to verify benefits are entered correctly and forward benefit plan.

Review client configuration and business processes to address challenges and satisfy business needs. Analyze, troubleshoot, and resolve application errors. Triage client requests to determine avenue for resolution. Identify opportunities to improve client product experiences.Effectively interact and communicate with internal stakeholders to facilitate.

Durham, North Carolina, United States

• Answering customer queries with a professional attitude and manner while adhering to measurable departmental goals.
• Processing transactions accurately.
• Effectively utilizing and navigating internal resources to arrive at the right solution for the client e.g. computer systems,online resources, and business partner relationships.
• Actively participating in Quality Improvement Process
• Demonstrating excellent call handling skills, patience and respect with complex and non-complex calls
• Establishing rapport with customers, making them feel unique and valued.

Wilson, NC

Responsibilities:Review and ensure all incoming forms are completeFollow up with stakeholders as appropriate to collect and capture missing/incomplete information via phoneAccurately capture program specific requirements from referral into CRMEnsure timely processing of all forms/requests based on pre-set program requirements.Create new patient profiles or.

2250 Perimeter Park Dr Morrisville, NC 27560

Interact directly with customers both inbound and outbound via telephone and computer technology. The specialist is responsible for answering all phone calls within the workday to assist customers (i.e., patients, pharmacists, physicians, sales reps, etc.) with activation and troubleshooting.Provide customer service related to TrialCard programs to.

4000 Aerial Center Parkway Morrisville, NC 27560

• Switching between three support modalities (phone, web mail, chat) as volume demand or staffing needs require as determined by leadership staff
• Address customer concerns, inquiries by interactions in a professional and friendly manner
• Analyze customer reported problems to eliminate and determine underlying issues.
• Diagnose technical issues regarding game or client installation
• Use provided resources to research customer issues
• Provide payment support for Ubisoft’s direct customers

Lexington, Kentucky

Utilizing consultative selling techniques to present key selling points, features and benefits while remaining focused on the customers' needs and expectationsDemonstrating professionalism and commitment to the role through superb attendance, punctuality and strong adherence to our code of conductDemonstrating persistence, overcoming objections and.

Work ExperienceACS Right Source, Lexington, KY Customer Service Representative 05/2011–Present Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains.