Derrick Teo Email & Phone Number

Singapore

Singapore

• Responsible for Bruker Biospin sales regional, specifically Singapore (SG), the Philippines (PH) and Myanmar (MM).• Manage distribution channels in the Philippines and Myanmar• Maintain funnel health and achieve sales targets directly in Singapore• Analyze, prospect and grow sales funnel in the BBIO strategized vertical markets.• Establish, develop and nurture the win-win relationships with both existing and new customers.• Plan and execute marketing activities such as… Show more • Responsible for Bruker Biospin sales regional, specifically Singapore (SG), the Philippines (PH) and Myanmar (MM).• Manage distribution channels in the Philippines and Myanmar• Maintain funnel health and achieve sales targets directly in Singapore• Analyze, prospect and grow sales funnel in the BBIO strategized vertical markets.• Establish, develop and nurture the win-win relationships with both existing and new customers.• Plan and execute marketing activities such as roadshow, conference and workshop in the region.• Manage sales process in the respective countries from Research and Academia, Government and private sectors• Uncover the needs and pain-points of customers, providing solutions and applications• Achieve customer satisfaction by conducting VOC surveys to understand NPS (net promoter score) as well as other KPI’s focused on customer satisfaction• Understand and systematically manage the product portfolio and market sales-related information Show less

Singapore

• Assess and determine budget, structure, schedule, support requirements, risk of maintenance and pricing program/project, including reviewing its delivery and performance.• Build, maintain and manage relationships with distributors and channel partner.• Conduct regular meetings with channel partners and distributors and keep them abreast of product updates (e.g. new technology, configuration changes, guaranteed support services).• Participate in regional business reviews to… Show more • Assess and determine budget, structure, schedule, support requirements, risk of maintenance and pricing program/project, including reviewing its delivery and performance.• Build, maintain and manage relationships with distributors and channel partner.• Conduct regular meetings with channel partners and distributors and keep them abreast of product updates (e.g. new technology, configuration changes, guaranteed support services).• Participate in regional business reviews to monitor, align, and drive commercialization or support efforts.• Look for opportunities to continuously improve customer support & service offerings, processes, and performance to drive customer satisfaction and build a customer centric mentality.• Maintain effective communication and teamwork cross-functionally within the entire IDO platform support community to support channel sales and customers.• Assist customers, manage costing and coordinate implementation of complex integrated service solutions.• Work with technical field service and application teams to address and resolve critical service issues raised by customers and partners.• Provide consultancy for installations, difficult repairs, remote and on-site technical & applications support.• Monitor training gaps and plan trainings for channel partners, distributors, and their customers. Show less

Singapore

• Product Manager for South East Asia in the Lab Products Division, covering the core Lab Equipment• Responsible for providing technical & application support to customers, providing training and product direction to channel partners• Work with distributors and direct sales personnel to achieve financial targets• Prepare, implement and monitor product portfolio business plan to achieve financial targets. • Drive product marketing strategies and tactics including promotion, and… Show more • Product Manager for South East Asia in the Lab Products Division, covering the core Lab Equipment• Responsible for providing technical & application support to customers, providing training and product direction to channel partners• Work with distributors and direct sales personnel to achieve financial targets• Prepare, implement and monitor product portfolio business plan to achieve financial targets. • Drive product marketing strategies and tactics including promotion, and distribution.• Responsible for providing product forecasts, monitoring and maintenance of inventory levels so that the company and customer expectations are met.• Act as point of first reference for all product related enquiries and work collaboratively with relevant parties (e.g. compliance, regulatory, ISO) Show less

Singapore

• Sales of new capital equipment within designated geographical areas. Sales of upgrades, spares and service within SEA region. Control administration, general running and organization of the Singapore office.• Marketing - Action marketing plan for SEA, identifying key areas of market development• Sales & Sales Support - Deliver new equipment sales in line with business expectations and assigned targets- Develop key accounts with clients, building customer loyalty and… Show more • Sales of new capital equipment within designated geographical areas. Sales of upgrades, spares and service within SEA region. Control administration, general running and organization of the Singapore office.• Marketing - Action marketing plan for SEA, identifying key areas of market development• Sales & Sales Support - Deliver new equipment sales in line with business expectations and assigned targets- Develop key accounts with clients, building customer loyalty and strengthening customer relationship- Prepare and deliver sales presentations in order to promote business, increase awareness in market place and support individual projects- Developing prospects and enquires within SEA• Aftermarket- Deliver spares and service in line with business expectations and assigned targets- Ensure that all after sales prospects, enquires and quotations are managed and delivered to the customer in accordance with procedures- Submit after sales status reports on a regular basis.- Actively promote new sales in spares, service, upgrades and creation of new markets• Management- Ensure effective operational running of Singapore office Show less

Singapore

• Handling sales and application support functions for the Sciex Separations business, focusing on Capillary Electrophoresis instrumentation, and Genomics Solutions for Singapore• Application support for the South East Asian region• Promoting of sales in the South East Asian region through the organization of workshops, seminars, and giving technical presentations to research institutes and universities• Organisation of marketing activities such as roadshows, tradeshows and… Show more • Handling sales and application support functions for the Sciex Separations business, focusing on Capillary Electrophoresis instrumentation, and Genomics Solutions for Singapore• Application support for the South East Asian region• Promoting of sales in the South East Asian region through the organization of workshops, seminars, and giving technical presentations to research institutes and universities• Organisation of marketing activities such as roadshows, tradeshows and workshops in Singapore and the region• Providing training to our regional dealers to ensure capability to support local customer base• Ensuring that the South East Asian region meets company sales targets for the year by motivating regional dealers, monitoring and sourcing out new prospects.• Maintenance of a healthy sales funnel for Singapore and the rest of South East Asia Show less

• Genentech Inc - South San Francisco• Handling downstream processing of E. Coli based biologics• Support work such as sterilization and Clean-in-Place (CIP) of protein tanks, buffer preparation, changing over of tanks, pumps, and transfer-lines for different campaigns• Sampling of product at various stages for QC analysis• Running of Chromatography skids at different stages of purification• Assist in packing of chromatography columns• Documentation of all GMP-related… Show more • Genentech Inc - South San Francisco• Handling downstream processing of E. Coli based biologics• Support work such as sterilization and Clean-in-Place (CIP) of protein tanks, buffer preparation, changing over of tanks, pumps, and transfer-lines for different campaigns• Sampling of product at various stages for QC analysis• Running of Chromatography skids at different stages of purification• Assist in packing of chromatography columns• Documentation of all GMP-related activities Show less

Singapore

• Instructor for Bioreactor module for the BIP (Bioprocessing Internship Programme)• Conducted reactor runs to assist in “Intracellular Profiling of N-glycosylation” project• Maintenance of the YSI system• Maintenance and procurement of parts and consumables for ARS Groton System, Blood Gas Analyser and all bioreactors• Currently in “Cell Culture Media and Process Development Project” • Optimization of media with process condition shift, and a metabolomic approach with… Show more • Instructor for Bioreactor module for the BIP (Bioprocessing Internship Programme)• Conducted reactor runs to assist in “Intracellular Profiling of N-glycosylation” project• Maintenance of the YSI system• Maintenance and procurement of parts and consumables for ARS Groton System, Blood Gas Analyser and all bioreactors• Currently in “Cell Culture Media and Process Development Project” • Optimization of media with process condition shift, and a metabolomic approach with tryptophan, choline, hypoxanthine addition Show less

Bachelor Of Engineering (Chemical Engineering), Chemical Engineering (Specialization In Biomolecular And Pharmaceutical Engineering), Upper Second-Class Honours

Gce A Levels

Gce O Levels