Derrick Gray Email & Phone Number

Detroit, MI, US

Detroit Michigan

Directing the day-to-day Business Operations for the General Services Department: Analytics, Contract Management, Asset Management and 3rd Party Partnership Assets.

Greater Detroit Area

Performing PM functions and Analytical evaluations associated with City-owned building/facility assets; assessing and making recommendations regarding the most effective and efficient use of energy conservation measures, capital improvements, asset consolidation, retention or decommissioning.

Independent Life Insurance Brokerage Agent; specializing in Final Expense Insurance Products (Senior Care Services), servicing a national client network: Michigan, Alabama, Maryland, Louisiana, Texas, Virginia, South Carolina, and expanding.

Greater Detroit Area

- Operational Analysis- Strategic Planning- Project Planning

Southfield, MI

Specialized in providing creative and cost effective solutions to meet client needs in: - Employee Benefit Consulting (Group Life, Group Health, Dental, Vision, 401(k) programs) - Property and Casualty Insurance - Risk Management Services - Specialty Programs and Services ("Key Man" Insurance, Buy/Sell Agreement Funding, etc.) - Executive Insurance.

Detroit, Michigan

IT Service Provider specializing in systems networking and telecommunications.Independent Contractor: Manage client expectations to retain and grow existing key accounts while also developing and acquiring new accounts in the education, non-profit and commercial business arenas. Accomplishment Highlights:  Secured multiple contracts to provide Managed.

Account Manager servicing the Ford Motor Company account; Developed new consulting opportunities within the Export/Growth, Sales/Marketing and Manufacturing business operations. Serviced a dedicated client base of 25 IT managers. Managed a staff of 75 IT consultants providing a variety of technical discplines to contracted client engagements. Engaged the.

Project Manager servicing the GMAC account; Managed critical IT application development projects utilizing established System Delivery Life-Cycle methodology. Established and maintained excellent client relationships. Planned, Analyzed, Forecasted and Budgeted for operational efficiency, providing compliance metrics for operational and fiscal audits.

Project Manger servicing the Detroit Police Department (DPD) Technical Operations Division;Principal Business Liaison between Technical Operations and all facility Commanding Executives, Michigan State Police Technical Operations and other Wayne County Law Enforcement agencies. Instrumental in the procurement of $18.6 M in grant funding for technology.

Managed several Tele-Servicing programs within Call Center operations. Also served as a Consultant to Ford Motor Company spearheading a new sales/service program in 17 key markets: Syracuse, Rochester, Buffalo, NY; Cincinnati, Dayton, Columbus, OH; Virginia Beach, Richmond, VA; Indianapolis, Fort Wayne, IN; Raleigh/Durham, Winston Salem, NC; Tampa.

Director of Operations servicing a facilities management contract for the City of Detroit; Directed the day-to-day activities of four operational departments; Customer Service, Technical Operations, Data Management, Lock-Box Operations.

Launched and managed the Midwest Correspondence Center, a multi functional service delivery arm within the customer service department. Facilitated the processing of 75,000 pieces of customer correspondence and 240,000 service calls, annually.

Bachelor Of Business Administration, Management

Diploma, Commercial Art