Derrik Box, Pmp, Prince2, Itil, Scrum, Cssbb Email & Phone Number

Washington, DC, US

Manage the planning, implementing, maintaining, upgrading, and supporting the human resources, financials, and education applications systems processes, workflow, security, and interfaces.

• Responsible for all efforts related to planning, implementing, maintaining, and supporting Peoplesoft HCM, ELM, and Portal systems and their business processes.
• Manage extensive interfaces with all departments and external partners systems such as Workday.
• Primary technical lead responsible for overseeing the contractor maintenance team.
• Responsible for the complex activities of analyzing, configuring, testing, deploying, and maintaining how new functionality and business processes are implemented via the system.
• Manage multiple projects linking those projects to business initiatives while ensuring project management best practices, standards and procedures are adhered to.

• Surveyed, analyzed, reported and improved technical performance of vendor provided solutions, collaborating with hosted management services, 3rd party providers, PMO, procurement office, and stakeholders.
• Assessed and reported value of Vendors’ relationships based on KPIs and ability to meet contract SLAs. Identified opportunities to improve performance, strengthen relationships, mitigate risk, and reduce cost.
• Partnered with IT vendor managing production system maintenance, scheduling, issue resolution and tracking to drive customer focused initiative. Identified over $20K in savings and improved vendor performance.
• Analyzed at risk projects using MS project, Excel, and other tools to identify project plan, budget, resource, and communication issues. Generated report charting missed milestones, cost overruns, clawback.
• Monitored vendors deliverables contract, timelines, policies, and procedures requirements. Identified 100s of thousands of dollars in SLA breach and reporting errors, SOP savings, and contract amendment risks.
• Collaborated with and served as liaison between business groups and technology teams confirming all parties understanding and consensus of requirements and deliverables mitigating the risk of re-work and wasted.

Adelphi, Maryland

• Managed multiple complex cross-functional projects utilizing interpersonal and analytical skills to provide leadership and optimize team performance. Maintained customer focus and embraced change to make data driven.
• Led HCM Production decommission project collaborating with over 30 technical, functional, internal, and external stakeholders worldwide, saving 100s of thousands of dollars and several months.
• Re-engineered manual application processes with automated system process eliminating errors and reducing staff requirements and processing time 90%.
• Member of Functional Advisory Board that prioritized projects, managed time and dependencies, resources, and risk across multiple cross-functional projects. Communicated to all levels of management and ensured.
• Production upgrade functional / technical lead for multiple departments. Managed cross-functional business, system, modification, and end-user security requirements, communicated to stakeholders, led training, and UAT.
• Created business case for 3rd-party vendor. Negotiated free trial period and generated cost/benefit and ROI analysis to facilitate informed purchase decision.

Adelphi, Maryland

• Managed FA systems and staff, processing 100s of thousands of applications and awarding millions of dollars in Federal and State aid. Designed and delivered process improvements. Managed ISIR file loading and.
• Re-engineered manual FA awarding process into automated batch process awarding thousands of students instantly while reducing staff and time requirements.
• Mentored and trained staff, managing workload, annual reviews, bi-weekly meetings, and career advancement.

Greenwood Village, Colorado

• Led Student Information System implementation. Provided numerous consulting services for variety of higher education institutions and environments, including business process re-engineering / automation, custom.
• Directed PeopleSoft campus implementation from inception to Go Live, completing implementation on time. Extended post-Go-Live to develop modifications, custom reports, communications, and update security.

Pleasanton, California

• Provided numerous consulting services for a variety of higher education institutions and environments including business process re-engineering / automation, custom modifications, custom reports, communications, and.
• Provided functional and technical analysis through the PeopleSoft Global Support Hotline, providing issue resolutions, documentation, and guiding clients through resolutions.
• Product release testing including automated testing methodology, quality control, security, error resolution and documentation.

Master Of Science - Ms, Project Management

Bachelor Of Science (Bs), Business Administration, Marketing, 4.0

Activities and Societies: Summa Cum Laude

Maters Of Science (Ms), Project Management