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Derry Shortt Email & Phone Number
Programme Manager
at
Viridi Connection
1 work email found
@icabbi.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Who is Derry Shortt? Overview
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Quick answer
Derry Shortt is listed as Programme Manager at Viridi Connection, a with 3 employees, based in Ireland. AeroLeads shows a work email signal at icabbi.com and a matched LinkedIn profile for Derry Shortt.
Derry Shortt previously worked as Semi-retired but open to part-time or short term contracts at Cobalt Pm Consulting and Project Manager at Ergo. Derry Shortt holds Prince2 Project Management - Foundation & Practitioner from Sureskills.
Company email context
Email format at Viridi Connection
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{first}.{last}@icabbi.com
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AeroLeads found 1 current-domain work email signal for Derry Shortt. Compare company email patterns before reaching out.
Profile bio
About Derry Shortt
A customer focused, detail oriented and results driven Project Manager with substantial experience in a variety of Service Delivery, Service Management and Customer Service roles within the ICT industry in both Ireland and North America. Strong analytical, communication and planning skills and a proven track record in leadership and teamwork are underpinned by formal certifications in ITIL, ISO 20000, ISO 9000 and Prince2. Experience in the following areas across the telecoms, IT and financial services sectors:• Project, Budget, and Risk Management across infrastructure, network and software deployment projects.• Support systems and processes for Telecommunications & IT products and services.• ITIL process design, management and continuous improvement.• Multi-level relationship and delivery management with customers ranging from SMB to Enterprise & Government, along with internal / external service providers and partners.• Management and ongoing development of multi-skilled ICT Support, Operations and Service Management teams.• Broad technical experience ranging from Voice & Data services to Managed Hosting, and Contact Centre environments.
Listed skills include Service Delivery, Itil, Managed Services, Telecommunications, and 46 others.
Current workplace
Derry Shortt's current company
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Viridi Connection
14 roles
Derry Shortt work experience
A career timeline built from the work history available for this profile.
Semi-Retired But Open To Part-Time Or Short Term Contracts
Current
Cobalt Pm Consulting
Dec 2024 - Present
Project Manager
Mar 2024 - Dec 2024
Strategic Project Manager
Jul 2023 - Dec 2023
Programme Manager
Dec 2018 - Jul 2023
Project Manager
Contract role providing project management services to BT Business and Public Sector, working on voice and IT infrastructure deployments.
Oct 2018 - Dec 2018
Project Manager
Contract role providing project management services to BT Ireland Commercial Networks, working on projects ranging from IT systems and application development / upgrades to data centre consolidations, network and fibre infrastructure rollouts / upgrades, as well as global WAN & GSIP deployments.
Jun 2014 - Oct 2018
Transition Specialist - Managed Services
Contract role working as part of the PayX team providing Transition and Project Management services to a number of BT Ireland’s key business areas.
Apr 2013 - Jun 2014
Service Delivery Manager (Contract)
Led the design and implementation of service management processes and continuous service improvement programmes and associated customer engagements. Ensure the achievement of KPI’s for Service Level Agreements.
Aug 2011 - Mar 2013
Head Of Service Relationship Management
Led and coached the Service Relationship Management team in the service management of key Enterprise and Government customers and acted as an escalation point for service issues.Manage relationships and processes with internal teams and external partners to ensure effective delivery of committed service levels.
Mar 2009 - Dec 2010
Head Of Service Management & Design
This role involved the management of the Service Relationship Management team and was also tasked with exploring opportunities to drive improvements in the Service Operation, with particular emphasis on implementing ITIL best practices.
Apr 2008 - Mar 2009
Head Of Service Assurance
Led the team providing dedicated support to the Enterprise & Government base for the full range of eircom IP products and services.For a number of months during this period, I was also seconded to the team which bid for and won, a €100 million contract to provide a managed MPLS network for a major customer in Northern Ireland. My role involved the development and documentation of the Service Management component of the response and the subsequent implementation of the Service Operations Centre following the contract award. This project provided very valuable experience in the “real world” design and implementation of an ITIL operating model within a complex ICT environment.
May 2006 - Apr 2008
Corporate Support Manager, Eircom Net
Led the teams that provided 1st line technical support to eircom net's SME, Corporate and Government customers for the full range of Internet, Hosting and EDI products and services and acted as the principal customer escalation point for major service incidents. In addition, I managed the internal IT department that provided support and administration for all the ISP’s LAN, PC and voice communications infrastructure, servicing over 300 end users.
May 2000 - Sep 2006
Technical Support And Training Manager
Canon Canada
Led the Technical Support and Training departments, consisting of 20 Technical Specialists and 4 Managers, and managed the associated budget and headcount requirements. The team provided 1st and 2nd level support and training to the rest of the organisation and the customer base.Key member of the team responsible for the development, implementation and ongoing maintenance of the company’s ISO 9002 Quality system.
Jul 1987 - Feb 2000
3 education records
Derry Shortt education
Prince2 Project Management - Foundation & Practitioner
Sureskills
Iso 20000 Consultant Certificate
Pro-Attivo Training Services
Itil Foundation, Itil Service Level Management Practitioner
Pink Elephant
FAQ
Frequently asked questions about Derry Shortt
Quick answers generated from the profile data available on this page.
What company does Derry Shortt work for?
Derry Shortt works for Viridi Connection.
What is Derry Shortt's role at Viridi Connection?
Derry Shortt is listed as Programme Manager at Viridi Connection.
What is Derry Shortt's email address?
AeroLeads has found 1 work email signal at @icabbi.com for Derry Shortt at Viridi Connection.
Where is Derry Shortt based?
Derry Shortt is based in Ireland while working with Viridi Connection.
What companies has Derry Shortt worked for?
Derry Shortt has worked for Viridi Connection, Cobalt Pm Consulting, Ergo, Icabbi, and Payx Consulting International Ltd.
How can I contact Derry Shortt?
You can use AeroLeads to view verified contact signals for Derry Shortt at Viridi Connection, including work email, phone, and LinkedIn data when available.
What schools did Derry Shortt attend?
Derry Shortt holds Prince2 Project Management - Foundation & Practitioner from Sureskills.
What skills is Derry Shortt known for?
Derry Shortt is listed with skills including Service Delivery, Itil, Managed Services, Telecommunications, Vendor Management, Service Management, Management, and Change Management.
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