Dery Agustian Email & Phone Number

North Province, Maldives

North Province, Maldives

• Managing bar inventory and ensuring the availability of over 300 types of beverages daily, including routine monitoring and stock management.• Training and mentoring 10 junior bartenders in various drink-making techniques and customer service skills to enhance customer satisfaction.• Developing and introducing 15 innovative and engaging signature cocktails for the bar menu, resulting in increased special drink sales.• Compiling daily and weekly sales reports, recording an average daily sales of $1,000, and analyzing data to plan effective marketing and promotional strategies.

Baa Atoll Maldives

• Providing high-quality beverage service to over 100 guests daily, focusing on delivering drinks that meet guest expectations and maintaining high customer satisfaction.• Managing bar inventory carefully, ensuring the efficient use of resources and avoiding overstocking to keep operational costs low.• Designing and promoting 10 weekly happy hour programs, which successfully increased bar attendance and drink sales.• Receiving positive feedback from 95% of customers regarding drink quality and bar service, demonstrating a commitment to excellent customer service and product quality.

Kuala Lumpur, Malaysia Soulendout

• Leading a team of 8 bartenders in daily bar operations, focusing on task coordination and improving service efficiency.• Creating and introducing 20 new cocktail menu items that were appealing and aligned with current trends, which helped increase special drink sales at the bar.• Managing monthly inventory accurately and efficiently, reducing raw material waste through careful stock monitoring and purchasing planning.• Conducting regular training and skill development for bar staff, enhancing team skills and productivity.

Bangsar Shopping Center Kuala Lumpur Malaysia

• Assisting the Bar Manager in overseeing all aspects of daily bar operations and enhancing bar service efficiency through effective planning and coordination.• Supervising the preparation of weekly sales reports and analyzing sales data, noting an average sales increase of $1,000 per week.• Developing and implementing customer loyalty program that successfully increased repeat visits to bar.• Evaluating the performance of 12 bar staff monthly, aiming to improve staff skills and productivity.

Bangsar Shopping Center Kuala Lumpur

• Overseeing daily bar operations and ensuring all service aspects ran smoothly, achieving a 95% customer satisfaction rate based on guest feedback.• Training 5 new bartenders each quarter in drink-making techniques and customer service, ensuring their skills met bar standards.• Managing monthly inventory to ensure efficient stock control and successfully reducing raw material waste costs.• Responsible in creating engaging weekly drink promotions that boosted special drink sales at the bar.

Bangsar Shopping Center Kuala Lumpur

• Leading the bar team in serving over 100 guests each night, ensuring high service standards and meeting guest expectations.• Accurately managing bar inventory and ensuring the availability of raw materials while optimizing stock costs.• Creating 10 innovative cocktail menu items that increased special drink sales and attracted more customers to the bar.• Receiving positive feedback from 95% of customers regarding drink quality and service, indicating success in providing a satisfying guest experience.

Bangsar Shopping Center Kuala Lumpur

• Serving drinks to over 100 guests daily and ensuring customer satisfaction above 95% with fast, friendly service and consistent drink quality.• Managing bar inventory with accuracy, reducing raw material waste by through effective stock monitoring, usage control, and purchasing planning.• Creating 10 new innovative cocktail menu items, boosting special drink sales through creative recipe development and customer promotion.• Receiving positive feedback from 95% of customers on drink quality and service, focusing on delivering excellent customer service.