Derya Duzenli Email & Phone Number

Oakville, Ontario, Canada

- Handle transactions and returns at the cash register- Provide outstanding customer service that leaves customers satisfied - Answer any inquiries customers may have regarding Home Depot, orders, or any services we provide, allowing them to have access to a broad range of products from our company- Make phone calls and send emails to customers to provide efficient communication- Responded to approximately 15 unsatisfied customer claims daily in person, and efficiently problem solved, providing exceptional customer service and provoking the customer to leave great reviews for the organization. - Increased team cohesiveness by implementing programs and creating informative binders to help new hires

Oakville, Ontario, Canada

- Handle transactions and returns at the cash register- Maintained cleanliness and organization throughout the store to ensure visual appeal to customers, increasing sales- In charge of fitting rooms, ensuring cleanliness, organization, and seamless use for customers, and reducing theft in the store by implementing rules and expectations for the fitting room- Answered any customer inquiries in person and over the phone, providing excellent customer service

Oakville, Ontario, Canada

- Handled POS transactions and returns- Set up and took down Halloween displays to be able to display all of our products to customers- Assisted with maintaining cleanliness and organization in the fitting rooms, bringing customers sizes they may need to complete their costumes- Performed closing duties including counting tills, cleaning the store, and bringing in displays set up outside of the store

Oakville, Ontario, Canada

- Introduced customers to homemade vegan popsicles, recommending them flavours based on their likes and disliked- Handled POS/cash transactions - Cleaned and prepped the kitchen for popsicle making to ensure efficiency and have more product availability to customers

Bachelor Of Arts - Ba, Environment And Society

Activities and Societies: McMaster Turkish Students Association (MTSA) -- Events Coordinator | Secretary | Vice President- Urban.

High School Diploma