Executive Assistant • Customer Service • Administrative Support • Office Management • Data Entry • Billing • Trouble Shooting • Scheduling • Social Media Management • Contract Negotiation • Marketing • Networking • Communications
Experienced in running front office including schedule, travel and account management, payment collection, transcribing. Adept in insurance verification and pre-authorizations. Excellent attetntion to detail. Strong customer service background. Proficient in working with diverse backgrounds and nationalities. Knowledgeable in all aspects of marketing including all social media platforms, PPC and web design. Expert data entry skills. Outstanding working knowledge of Salesforce, Oracle, MS Office 365, Siebel and various other systems.
BLS Certified . HIPAA Compliant.
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Excutive AssistantBelayUnited States -
Excutive AssistantBelay May 2024 - Present -
OwnerDash Virtual Assisting Jun 2023 - PresentProfessional Virtual Assistant experienced in customer service, project management, social media management, marketing, invoice creation, schedule management and various other areas.
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Virtual AssistantTime Etc | Virtual Assistants May 2023 - Present -
Credits Collections AssociateIeee Sep 2022 - Mar 2023Preformed various credits and collections/accounts receivable duties as a contract employee -
Administrative AssistantFamily & Cosmetic Dentistry May 2021 - Sep 2022New Jersey, United States Answer multiple phone lines and assist patients with various needs/concerns Verify and processed client account information, Created/manage records for patient accounts Review records request and send to the appropriate clinics Create/maintain doctors’ daily schedules Assist with various dental procedures as needed -
Office Administrative AssistantRadiology Associates Of Hackettstown Oct 2019 - May 2020New Jersey, United States Assisted patients and scheduled appointments Obtained insurance authorization/medical clearance for procedures Maintained multiple provider schedules Maintained EMRs Preformed various other duties as needed
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Social Media & Marketing Director | Administrative AssistantThe Art Of Smile Dental Clinic Jun 2017 - Oct 2019New Jersey, United States Assisted patients and scheduled appointments Coordinated multiple doctors’ and hygienists’ schedules, Received and processed payments Handled all in-house marketing, worked closely with marketing management companies. Managed all social media accounts across all platforms Negotiated contracts with various vendors in amounts exceeding $10,000.00. Organized monthly promotions to boost client engagement and obtain new clientele. Organized networking events for various doctors and assistants. Created and maintained website. Took meeting with sales reps to implement new products and programs. Trained staff in proper phone etiquette, scheduling, and office procedures. Created and implemented new procedures and SOPs. -
Administrative Assistant/ Recreation AideCareone Management Llc Aug 2014 - Jun 2017 Assisted patients and schedule appointments Updated, and maintained EMRs Assisted office manager with various office duties -
Customer Service RepresentativeHsn May 2013 - Jun 2014Answered in coming callsAssisted customers with questions and concernsTrouble-shoot problems with merchandise, tracked packagesCreated new accounts, suspended accounts due to various reasons Verified credit utilizing pre-credit check toolsProcessed new orders Resolved problems and issues, processed refunds.
Des A. Education Details
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Surgical Technology/Technologist
Frequently Asked Questions about Des A.
What company does Des A. work for?
Des A. works for Belay
What is Des A.'s role at the current company?
Des A.'s current role is Excutive Assistant.
What schools did Des A. attend?
Des A. attended Miller-Motte Technical College-Clarksville.
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