Des O'Brien Email and Phone Number

Manage a large portfolio of restaurant partners throughout the Americas, working with both Spanish and English-speaking accounts.Responsible for building and maintaining relationships with business owners, as well as identifying opportunities to upgrade and enhance OpenTable usage.Utilize market data and insights to consistently achieve revenue goals exceeding $1.2M quarterly.Actively contribute to the leadership team by coaching fellow team members on best practices, working collaboratively across departments to achieve company-wide goals, and providing insights on how to most effectively capture and maintain market share in the restaurant operations landscape.

Accelo is an award-winning, cloud-based ServOps software tailored specifically for the SMB professional services industry. It’s never been this easy to leverage enterprise-level business automation, sales, project management, client billing, and time tracking for your services business.Stop using disparate, cumbersome tools and spreadsheets that don’t integrate to run each part of your business. Agencies, MSPs, consulting firms, public relations firms, accounting firms, and more can now get complete, 360-degree client, project, and financial visibility, saving time and growing profits.Accelo is the ServOps platform that you’ve always wanted and needed. Easy-to-use, automated and intelligent.

• Extensive market research for all of North and Latin America – produce reports oncompetitive markets, prospective customers, and future areas of growth• Responsible for managing the day-to-day activities of Account Executives, includingcold-calling prospects and organizing multi-day business trips to fill their schedules whilethey are on the ground• Display business acumen in both English and Spanish speaking sales scenarios

- Intensive training program with the ultimate goal of teaching its members how to properly manage a high-volume, luxury restaurant while ensuring quality, consistency and customer satisfaction- In this role, I was encouraged to learn all aspects of restaurant operations, including but not limited to conducting inventory and placing large-scale food orders, resolving staff issues (including scheduling and interviewing), customer satisfaction, maintaining a low food cost, meeting high culinary expectations and completing analysis of all financial documents to ensure that profitability is being maximized- Hillstone, with over 40 locations nationwide, is an industry leader in luxury dining and customer-oriented business practices, with a proven track-record of financially successful restaurant ventures

-Generate grassroots movements using Resonant's unique Solar Access Program in low-income communities-Develop strategic partnerships with community development organizations, non-profits and municipalities to expedite the community's transition to renewable energy-Work alongside environmental, faith-based, and social justice groups to expand solar access for all

-Interacted with Dartmouth alumni to request donations for various on campus organizations-Raised between $40-50 an hour

-Lead group Spanish language tutorials for intermediate level classes of 8-10 students-Work one on one alongside a Spanish Professor analyzing weekly student progress