Senior Business Analyst
Senior analyst as part of a business transformation program deploying Microsoft Dynamics CRM.
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Des Walker is listed as Retired, travelling and loving it based in Canberra, Australian Capital Territory, Australia. AeroLeads shows a matched LinkedIn profile for Des Walker.
Des Walker previously worked as Senior Business Analyst at Asic and Business Start-up Project Manager at Myhealthtest Pty Ltd. Des Walker holds Graduate Diploma In Management Sciences, Business Administration And Management, General from University Of Canberra.
I have over 30 years experience in the ICT industry with 7+ years as a project manager, 1½ years in program coordination roles and 10+ years as a Business Analyst. The projects I have lead have ranged in size from a few team members to 15 and many involved overseeing third party service provider arrangements. These projects had budgets ranging from hundreds of thousands to more than $5 million. Most of my work has been in the government sector. I have extensive experience in business application development, beginning as a programmer and working my way through to project management and planning. I have also established and managed a number of outsourced arrangements with telecommunications and hosting service providers.
A career timeline built from the work history available for this profile.
Melbourne, Australia
Senior analyst as part of a business transformation program deploying Microsoft Dynamics CRM.
Canberra, Australia
Project Manager for establishing a new online business offering a range of pathology tests direct to the consumer.
Canberra, Australia
I was the Project Manager of a $3m project and was responsible for the delivery a variety of case management capabilities for the Clean Energy Regulator via a Customer Relationship Management (CRM) system, including campaign management, enquiries management and applications processing.
Canberra, Australia
IT Project Manager for a $5.8m project and was responsible for the delivery a data warehouse consolidating program data from 58 different sources, a CRM system to support ongoing case management of the government program, and a web application interface for a third party Call Centre to the CRM.
Canberra, Australia
I was senior member of the department’s Payments Delivery Reform Taskforce, which was charged with identifying new and improved ways government payments from the Human Services portfolio can be delivered.
Canberra, Australia
I was recruited by the CEO of ITL Limited to head up their ICT operations with the brief to transform the ICT facilities of this evolving global medical devices company. My first activity was to review the state of ITL’s ICT facilities and present a report and recommended three year change program to the ITL Board of Directors. This program was subsequently approved.As a member of the ITL Global Senior Management Team, I was given the portfolio responsibility for corporate governance of projects and risk management.
Canberra Area, Australia
I was the senior business analyst responsible for overseeing the identification and definition of data for the Australian Government Indigenous Management Information System (AGIMIS). I was responsible for the specification, development, implementation and operation of an online data collection facility (for the Indigenous Services National Minimum Data Set). This required the collection, verification and reporting of data in 180 government programs across 54 agencies.
Canberra, Australia
I was engaged within the Centrelink’s Business Intelligence (BI) Sub-Program, an $80M+ set of initiatives being undertaken to improve the availability of use of Centrelink’s information and data assets. My role was project leader of the Business Information Model Project. Specific tasks included extensive stakeholder consultation, facilitation of modelling and definitions workshops, guidance to other projects needing to define information concepts and key populations.
Canberra, Australia
I was engaged within the I&T Capabilities Program to assist in preparing Centrelink for a major refresh of it’s I&T. Known as the Refresh Program, this was a five-year $312M government initiative announced in the May 2003 budget. My responsibilities included initial planning, stakeholder consultation, facilitation of workshops, oversight of business case preparation, project assessment within the program and across the Centrelink portfolio, preparation of the proposed work program for 2003-04 and beyond, and input to each of the other preparation streams.
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Des Walker is listed as Retired, travelling and loving it.
Des Walker is based in Canberra, Australian Capital Territory, Australia.
Des Walker has worked for Asic, Myhealthtest Pty Ltd, Clean Energy Regulator, Department Of Climate Change And Energy Efficiency, and Department Of Human Services.
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Des Walker holds Graduate Diploma In Management Sciences, Business Administration And Management, General from University Of Canberra.
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