Overseeing both the digital and technological aspects of a company. In charge of ensuring the success of online sales, managing teams, and supervising the e-commerce strategy, technological endeavours & digital transformation by managing, ensuring the integration of technology, including E-commerce operationsGroup of Companies: CNCJ | Novo Platinum Jewels | Skyline Jewels | Fine Gold Jewellery, C6 Diamonds | Art-Tech Jewels• Experience in implementing scalable architectures for… Show more Overseeing both the digital and technological aspects of a company. In charge of ensuring the success of online sales, managing teams, and supervising the e-commerce strategy, technological endeavours & digital transformation by managing, ensuring the integration of technology, including E-commerce operationsGroup of Companies: CNCJ | Novo Platinum Jewels | Skyline Jewels | Fine Gold Jewellery, C6 Diamonds | Art-Tech Jewels• Experience in implementing scalable architectures for complex systems and large user bases.• Proficient in project management, including timelines, scope, and resource allocation.• Manage IT operations and strategies for infrastructure, apps, products, and digital ecosystem.• Demonstrated expertise in infrastructure and application deployment.• Implement IT policies for procurement, security, and asset management.• Knowledge of current and emerging technologies, focusing on AI, ML, and Product Development.• Ensure digital platforms are protected and scaled for exponential growth in the digital age.• Implement and maintain strong cybersecurity safeguards to safeguard consumer data, financial transactions, and intellectual property.• Implement and integrate Synergics ERP software to improve production operations, inventory management, and quality control.• Develop and execute an e-commerce strategy that adheres to industry standards and regulations• Plan & manage activities across multiple marketplaces and social media platforms.• Managed Digital Ads, Return on Ad Spending (ROAS), and Conversion Rates (CRO).• Increased social media growth, particularly on Instagram (avg 3% daily interaction rate). • Led strategic planning and implementation of online and mobile E-Commerce development.• Integration expertise with payment gateways, shopping carts, merchant accounts, affiliate tracking, email campaigns, video emails, SMS, WhatsApp, and autoresponders.• Experience with gold alloys, gemstones, and other jewelry-making materials. Show less

IT whiz at RD&X Network! He leads the IT & Systems division, responsible for the entire tech stack and its functioning. He is also in charge of the IT integration process of early-stage companies that come on board the network.Project Management, AWS Server, Github, Bitbucket, Web Services, Slack, IT Due-Diligence, Automation and Integration Of All Cloud-Based Tools, Web Solutions, and IT-Vendor Management.• Ensure 100% uptime, zero data loss & enhanced security for a paperless… Show more IT whiz at RD&X Network! He leads the IT & Systems division, responsible for the entire tech stack and its functioning. He is also in charge of the IT integration process of early-stage companies that come on board the network.Project Management, AWS Server, Github, Bitbucket, Web Services, Slack, IT Due-Diligence, Automation and Integration Of All Cloud-Based Tools, Web Solutions, and IT-Vendor Management.• Ensure 100% uptime, zero data loss & enhanced security for a paperless organization with privacy.• Automating processes and integrating tools and systems across the network and its entities.• Create and convey an IT roadmap for the teams to align with business strategies.• Tasks oversight includes issue management, ticket resolution, and team priority balancing.• Resolved end-user issues across IT systems, virtual servers, EDP, network, and data center effectively.• Configured AWS instances, DNS settings, security policies, routing, GitHub, and Bitbucket.• Evaluate annual IT hardware maintenance costs by engaging in performing IT due diligence.• Create and convey a roadmap for the DevOps Team to align with business strategies.• Overseeing daily DevOps tasks, proactive engagements, issue management, and ticket closures.• Identify, negotiate, and procure all equipment required to meet the IT needs of the company.• Ensure security of data, network access & backup systems. Governance of non-IT apps is important. Show less

CRM Solutions, Web Solutions, Application Architecture, MS SharePoint, Data Warehousing, BI Tools, Projects, Vendor Management, Development of Ml & AI Tools, AWS Server, SSL/WSSL Installation, Slack• Support Enterprise DevOps Platform tools and services, including AWS, GitHub, Bit-Bucket, and JIRA.• Led a team of 30 motivated IT professionals, maintained vendor and advisor relationships, and promoted innovation for competitive advantage.• Deploy applications on AWS, including S3… Show more CRM Solutions, Web Solutions, Application Architecture, MS SharePoint, Data Warehousing, BI Tools, Projects, Vendor Management, Development of Ml & AI Tools, AWS Server, SSL/WSSL Installation, Slack• Support Enterprise DevOps Platform tools and services, including AWS, GitHub, Bit-Bucket, and JIRA.• Led a team of 30 motivated IT professionals, maintained vendor and advisor relationships, and promoted innovation for competitive advantage.• Deploy applications on AWS, including S3 buckets and EC2 infrastructure.• Oversee the design, implementation, and maintenance of the organization's IT infrastructure, ensuring reliability, security, and scalability.• Manage hardware, software, networks, servers, and other IT assets.• Successfully managed 4.5–5 crore budget projects and met schedule goals.• Constantly reviewed customer input, reducing technical escalations by 40%• Protect the organization's data and systems with strong cybersecurity safeguards that comply with rules and industry standards.• Establish standards for products and services with external technology providers. Show less

Lead and support for IT Applications, Management of IT Innovation, Data Management, Analytics, and Training – MIS, Technology Management, Communication, and Documentation• Resolving multi-server issues with a variety of software and applications. • Leading a team in software, hardware, mobile, and desktop application implementation. • Training for the applications, UATs, and the preparation of reports• Manage strategic IT planning, MIS projects, and IT operations for optimal… Show more Lead and support for IT Applications, Management of IT Innovation, Data Management, Analytics, and Training – MIS, Technology Management, Communication, and Documentation• Resolving multi-server issues with a variety of software and applications. • Leading a team in software, hardware, mobile, and desktop application implementation. • Training for the applications, UATs, and the preparation of reports• Manage strategic IT planning, MIS projects, and IT operations for optimal organisational efficiency.• Lead the development and implementation of IT strategies• Manage MIS to ensure data security, integrity, and accessibility for informed decision-making.• Work with department heads to align IT initiatives to promote innovation and technology.• Promote IT and MIS innovation by assessing and recommending new technologies.• Strategically advise senior management on technology trends and opportunities. Show less

Application Lead & Support, Ticket Management, Data Management, Analytics & Training – MIS, Technology Management, Communication & DocumentationAssigned to handle difficulties in a multi-server environment using various software systems and applications. Led a team of employees in the implementation of software, hardware, mobile, and desktop applications, including application training, UAT, and report preparation for computer system and software program data.• Lead in… Show more Application Lead & Support, Ticket Management, Data Management, Analytics & Training – MIS, Technology Management, Communication & DocumentationAssigned to handle difficulties in a multi-server environment using various software systems and applications. Led a team of employees in the implementation of software, hardware, mobile, and desktop applications, including application training, UAT, and report preparation for computer system and software program data.• Lead in application design, development, and configuration, serving as principal contact.• Reduced IT resource costs by 20% through competitive suppliers and service providers.• Conduct unit testing and QA steps for software component testing.• Overseeing daily DevOps team activities, including proactive engagements, issue management, ticket closes, and balancing competing objectives.• Managed software and hardware purchases, budgeting, and quotes • Led IT solutions for government projects (SAMRIDDHI MELA, DIGI-DHAN, MODIFEST)• Reduced infrastructure costs by 40% through virtualized data center and storage solutions Show less

Data Analytics, Requirement Analysis, Technical End-User Support, Lead Role In Technical Project Management, Documentation, Domain Knowledge• Managed internal help desk operations with high quality and minimal overheads using in-house IT skills.• Translate requirements into technical actions and oversee DevOps team deliverables.• Conducted Office365 Migrations, Domain Migrations, and Network Upgrades.• Collaborated with teams to identify and communicate changes to the… Show more Data Analytics, Requirement Analysis, Technical End-User Support, Lead Role In Technical Project Management, Documentation, Domain Knowledge• Managed internal help desk operations with high quality and minimal overheads using in-house IT skills.• Translate requirements into technical actions and oversee DevOps team deliverables.• Conducted Office365 Migrations, Domain Migrations, and Network Upgrades.• Collaborated with teams to identify and communicate changes to the development team, ensuring timely completion. • Proficient in application programming, database, and system design. • Familiar with Internet, Intranet, Extranet, and various architectures. • Maintained business quality through quality assurance and quality control functions. Show less

Dell Products | Incident Management, UAT, Source Control Repository Hubs, Hardware And Software Technical Proficiency• Help with code analysis, development, support, and maintenance.• Redesigned responsive UI/UX for stand-alone products.• Planning, installation, analysis, design, testing, and setup of peripheral equipment.• Provide assistance and training to quality team for problem resolution.• Identifies and resolves software, network, and hardware faults to maintain… Show more Dell Products | Incident Management, UAT, Source Control Repository Hubs, Hardware And Software Technical Proficiency• Help with code analysis, development, support, and maintenance.• Redesigned responsive UI/UX for stand-alone products.• Planning, installation, analysis, design, testing, and setup of peripheral equipment.• Provide assistance and training to quality team for problem resolution.• Identifies and resolves software, network, and hardware faults to maintain data integrity.• Support 3rd Level [Escalation Matrix] technical issues via remote desktop, VOIP, phone, email, and fax. Show less

QA & Testing, Audit & Inspection, Training & Development, Regulatory Compliance, Release & DeployEnsure that the product or service an organisation provides is fit for purpose and meets external and internal requirements, including legal compliance and customer expectations. Also coordinated the activities required to meet quality standards. Monitored and advised on the quality management system's performance and produced data and reports on performance, measuring against set… Show more QA & Testing, Audit & Inspection, Training & Development, Regulatory Compliance, Release & DeployEnsure that the product or service an organisation provides is fit for purpose and meets external and internal requirements, including legal compliance and customer expectations. Also coordinated the activities required to meet quality standards. Monitored and advised on the quality management system's performance and produced data and reports on performance, measuring against set indicators.• Promoted quality achievement and performance improvement throughout the organisation.• Setting QA compliance objectives and ensuring that targets are achieved by carrying out tests.• Transparency and Collaboration across teams.• Involved in continuous testing, monitoring, release, and deployment.• Liaising with customers' auditors and ensuring the execution of corrective action and compliance with customers' specifications Show less

Remote Support, System Level Testing, Qa & Testing, Software Performance Monitoring & Analysis, User Training, Time Management, Documentation, Domain Knowledge• Help employees and consultants, such as business managers, project managers, software developers, security analysts, data center engineers, and distributors to diagnose and resolve faults.• Responsible for detecting defects early in the SDLC and preventing their recurrence in production.• Collaborated on Cd-Sprint… Show more Remote Support, System Level Testing, Qa & Testing, Software Performance Monitoring & Analysis, User Training, Time Management, Documentation, Domain Knowledge• Help employees and consultants, such as business managers, project managers, software developers, security analysts, data center engineers, and distributors to diagnose and resolve faults.• Responsible for detecting defects early in the SDLC and preventing their recurrence in production.• Collaborated on Cd-Sprint Software Development and Implementation for Distributor Connect to overcome daily RDBN and CD Stock data constraints.• Worked extensively with documents, publications, databases, spreadsheets, and travel as needed. • Incorporate an integrated system for precise demand and supply planning.• Assist with IT infrastructure management and data backup/maintenance policy at the Mumbai office. Show less