Desan Govender
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Desan Govender Email & Phone Number

Billing Administrator | Ignition Group at Ignition Group
Location: Durban, KwaZulu-Natal, South Africa 7 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Ignition Group
Role
Billing Administrator | Ignition Group
Location
Durban, KwaZulu-Natal, South Africa
Company size
744 employees

Who is Desan Govender? Overview

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Quick answer

Desan Govender is listed as Billing Administrator | Ignition Group at Ignition Group, a company with 744 employees, based in Durban, KwaZulu-Natal, South Africa. AeroLeads shows a matched LinkedIn profile for Desan Govender.

Desan Govender previously worked as Billing Administrator at Ignition Group and Retention Specialist at Rewardsco. Desan Govender holds Bachelor Of Commerce - Bcom Management Accounting, Accounting And Business/Management from University Of South Africa/Universiteit Van Suid-Afrika.

Company email context

Email format at Ignition Group

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Ignition Group

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Profile bio

About Desan Govender

Multi-faceted Technical Support Agent with advanced reasoning, communication, and problem-solving abilities. 3 years’ experience within the Telecommunications industry with a proven track record in sales techniques and influencing skills together with customer relationship building. I have experience with working in the banking sector of telecommunications and provide high quality service and develop strong customer relationships. Resourceful expert at learning customer needs, directing desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering and processing customer requests.

Current workplace

Desan Govender's current company

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Ignition Group
Ignition Group
Billing Administrator | Ignition Group
south africa
Website
ignitiongroup.co.za
Employees
744
AeroLeads page
Company profile
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7 roles

Desan Govender work experience

A career timeline built from the work history available for this profile.

Billing Administrator

Current
Ignition Group

Umhlanga, KwaZulu-Natal, South Africa

Jun 2023 - Present

Retention Specialist

Rewardsco

Durban, KwaZulu-Natal, South Africa

  • Develop and manage the CRM, Email, and SMS programs.
  • Develop and automate end-to-end CRM strategies focused on retention and win back of existing customer.
  • Vendor engagement and oversight and leads performance assessment of value benefit.
  • Provide leadership, direction, and functional guidance to junior team members.
  • Partner with other channels to ensure a seamless, holistic, and consumer experience.
  • Analyse client volumes and utilize the information to make needed adjustments and to develop strategic plans for thefuture.
Apr 2022 - Aug 2023

Trade Partner Helpdesk Agent

Mvn-X

Durban, KwaZulu-Natal, South Africa

  • Perform remote troubleshooting through diagnostic techniques and pertinent questions
  • Determine the best solution based on the issue and details provided by customers
  • Serve as the first point of contact for customers seeking technical assistance
  • Walk the customer through the problem-solving process
  • Applied a multitude of data related techniques to assess and understand a client’s profile
  • Direct unresolved issues to the next level of support personnel
Feb 2021 - Mar 2022

Customer Service Consultant

Mvn-X

Durban, KwaZulu-Natal, South Africa

  • Manage large amounts of inbound and outbound calls in a timely manner.
  • An understanding and experience with troubleshooting (tech and mobile products)
  • Computer Literacy
  • Excellent communication skills with clear and precise telephone etiquette.
  • Working well under pressure and meeting performance targets
  • Excellent customer service skills and a positive customer-centric attitude.
Mar 2020 - Jan 2021

Promoter

Provantage Media Group

Durban Area, South Africa

Jun 2016 - Jun 2017

Promoter

Provantage Media Group

Durban Area, South Africa

  • Demonstrating and providing information on promoted products/services
  • Distributing product samples, brochures, flyers, etc. to source new sales opportunities
  • Identify interest and understand customer needs and requirements
  • Ability to understand customer needs and handle different types of personalities
  • Report on the demonstration related information ( interest levels, questions asked, number of samples/flyers distributed
Jun 2016 - Jun 2017
Team & coworkers

Colleagues at Ignition Group

Other employees you can reach at ignitiongroup.co.za. View company contacts for 744 employees →

KC Kamini Chetty Kamini Chetty Colleague at Ignition Group Durban, KwaZulu-Natal, South Africa, South Africa View → DM Dylan Moonsamy Dylan Moonsamy Colleague at Ignition Group Durban, KwaZulu-Natal, South Africa, South Africa View → JS Junita Sathuran Ca(Sa) Junita Sathuran Ca(Sa) Colleague at Ignition Group Durban, KwaZulu-Natal, South Africa, South Africa View → DS Danel Sooklall Danel Sooklall Colleague at Ignition Group Meredale, Gauteng, South Africa, South Africa View → SB Sthabile Buthelezi Sthabile Buthelezi Colleague at Ignition Group Durban, KwaZulu-Natal, South Africa, South Africa View → NM Ntswaki Moseli Ntswaki Moseli Colleague at Ignition Group Durban, KwaZulu-Natal, South Africa, South Africa View → SD Shameegah Davids Shameegah Davids Colleague at Ignition Group Cape Town, Western Cape, South Africa, South Africa View → SZ Silindile Zulu Silindile Zulu Colleague at Ignition Group Durban, KwaZulu-Natal, South Africa, South Africa View → SM Samukelisiwe Melody Ndlovu Samukelisiwe Melody Ndlovu Colleague at Ignition Group South Africa, South Africa View → LP Luke Pillay Luke Pillay Colleague at Ignition Group Durban, KwaZulu-Natal, South Africa, South Africa View →
2 education records

Desan Govender education

National Seniors Certificate, Matric

Seatides Combined School
FAQ

Frequently asked questions about Desan Govender

Quick answers generated from the profile data available on this page.

What company does Desan Govender work for?

Desan Govender works for Ignition Group.

What is Desan Govender's role at Ignition Group?

Desan Govender is listed as Billing Administrator | Ignition Group at Ignition Group.

Where is Desan Govender based?

Desan Govender is based in Durban, KwaZulu-Natal, South Africa while working with Ignition Group.

What companies has Desan Govender worked for?

Desan Govender has worked for Ignition Group, Rewardsco, Mvn-X, Kingsmead Shoes, and Provantage Media Group.

Who are Desan Govender's colleagues at Ignition Group?

Desan Govender's colleagues at Ignition Group include Kamini Chetty, Dylan Moonsamy, Junita Sathuran Ca(Sa), Danel Sooklall, and Sthabile Buthelezi.

How can I contact Desan Govender?

You can use AeroLeads to view verified contact signals for Desan Govender at Ignition Group, including work email, phone, and LinkedIn data when available.

What schools did Desan Govender attend?

Desan Govender holds Bachelor Of Commerce - Bcom Management Accounting, Accounting And Business/Management from University Of South Africa/Universiteit Van Suid-Afrika.

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