Desdnie H. Email & Phone Number

Austin, Texas, United States

California, United States

Oxnard, California, United States

United States

United States

Trainer: Prepare and conduct technical training programs up to 100 ppl at a time, prepare training material and agenda, provide end user training for staff, conduct presentations, create materials, enhance technical instructional delivery and presentation skills, ensure the quality and consistency of course content, manage training program in accordance with business needs, regulatory requirements, training doctors and clinicians to use system to write service notes, clerical staff to bill, enter and compile data Help desk: Answering calls, providing technical assistance and support for incoming queries and issues related to computer software, and hardware, respond to email messages, determine nature of problem, walk customer through problem-solving, Install, modify, and repair hardware and software, clean computers run diagnostic programs to resolve problems, Follow up, imaging, inventory management, scanning, sig pad, telecommuting, billing applications, ticketing system, creating new staff files and access to systems, liaison between management and employees to resolve system issues, documenting system shortcomings and assisting management in automating cost-effective and error-free data collection methodologies, escalating system issues to programmers, deploy and fix all cell phonesSupervisor billing clerks: Staff process and bill insurances, upload comma delimited files, entering client info, correcting billing, working aging reports, verifying ins, scheduling, resolving denial issues, monthly meetings to help resolve issues with billing, Set goals for performance and deadlines in ways that comply with company’s vision, Organize workflow and ensure that employees understand duties or delegated tasks, Monitor employee productivity, provide constructive feedback, Pass on information from upper management to employees and vice versa, Prepare and submit performance reports, Decide on reward and promotion, train new employees,