Deseri Banda Email & Phone Number

Sacramento, California, United States

Sacramento, California Area

Fresno, California

Identifying future hiring needs and developing job descriptions and specifications.Collaborating with department managers to compile a consistent list of requirements.Attracting suitable candidates through databases, online employment forums, social media, etc.Conducting interviews and sorting through applicants to fill open positions.Assessing applicants' knowledge, skills, and experience to best suit open positions.Completing paperwork for new hires.Promoting the… Show more Identifying future hiring needs and developing job descriptions and specifications.Collaborating with department managers to compile a consistent list of requirements.Attracting suitable candidates through databases, online employment forums, social media, etc.Conducting interviews and sorting through applicants to fill open positions.Assessing applicants' knowledge, skills, and experience to best suit open positions.Completing paperwork for new hires.Promoting the company's reputation and attractiveness as a good employment opportunity.Managing internship programs.Keeping up-to-date on current employment legislation and regulations and enforcing them within the company.Providing recruitment reports to team managers. Show less

Fresno, California

Answer incoming calls and respond to customer’s emailsManagement and resolve customer complaintsSell products and place customer orders in the computer systemIdentify and escalate issues to supervisorsProvide product and service information to customersResearch required information using available resourcesResearch, identify, and resolve customer complaints using applicable softwareProcess orders, forms, and applicationRoute calls to appropriate… Show more Answer incoming calls and respond to customer’s emailsManagement and resolve customer complaintsSell products and place customer orders in the computer systemIdentify and escalate issues to supervisorsProvide product and service information to customersResearch required information using available resourcesResearch, identify, and resolve customer complaints using applicable softwareProcess orders, forms, and applicationRoute calls to appropriate resourcesDocument all call information according to standard operating proceduresRecognize, document, and alert the management team of trends in customer callsFollow up customer calls where necessaryUpsell products and servicesComplete call logs and reportsOther duties as assigned Show less

Fresno, California

Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.Develop individualized and group training programs that address specific business needs.Develop training manuals that target tangible results.Implement effective and purposeful training methods.Effectively manage the training budget.Evaluate organizational performance to ensure that training is meeting business needs and improving… Show more Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.Develop individualized and group training programs that address specific business needs.Develop training manuals that target tangible results.Implement effective and purposeful training methods.Effectively manage the training budget.Evaluate organizational performance to ensure that training is meeting business needs and improving performance.Assess employees’ skills, performance and productivity to identify areas of improvement.Drive brand values and philosophy through all training and development activities.Effectively communicate with team members, trainers and management.Create a curriculum to facilitate strategic training based on the organizations goals.Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.Manage the technologies and technical personnel required to develop, manage and deliver training. Show less