I’m currently the Chief Operating Officer (COO) at H Connect International, a leading Business Process Management (BPM) company. As COO, I am responsible for orchestrating strategy, performance and growth at H Connect International Operations. I manage the entire scope of sales, operations, client relations, technology and capability creation across the organisation, playing a multi-faceted role that includes driving a concerted vision for the H Connect brand building a future-ready business model and enabling strategic thought leadership.

Direct a team of 350+ Finance professionals encompassing controllership, finance operations, Decision Support, Financial planning and analysis, transformation, Governance and business systems.Leading all phases of business transition projects and manage external client expectations.- Drive growth and Revenue for business operations- Leading the formulation of the company’s strategic plans, annual budgets and periodic forecasts.- Developing, monitoring, reporting and interpreting the business’ KPIs.- Ensuring that financial processes are robust, efficient and effective.- Producing a monthly summary of the company’s P & L and Balance Sheet with variance analysis- Maintaining strong financial controls within the company through regular process and policy review as well as staff training.- Lead the robotics process automation team to drive efficiencies and productivity across the business- Restructured the team to support the global shared services for balance sheet controls and financial reporting- Provide consultancy support for a leading global specialty reinsurance company to streamline Finance operations process- Lead the implementation of the global strategic reconciliation framework

Team Manager – [10 direct reports (total team- 48)] for Expense Management, ABC and Finance Systems (Oracle, Hyperion), Business PartneringWork with UK Finance Shared Services Team on daily operations and governance.Offshore process improvements and control implementation.Deliver service level agreements Implement Finance Shared Services across UK business units.Offshore Lead for the UK and Ireland Integration and Finance Shared Services knowledge transition.Business Consultancy – Due diligence and process transitions

Expenses Management and Reporting

Expense ManagementExpense Reporting and AnalysisVariance Analysis

Carry out external audit assignments in the Banking & Finance, Manufacturing and Insurance industries while utilising modern audit techniques as per KPMG Audit Methodology.- Manage performance of on-site audit work and review working papers with audit management- Indirectly manage a team of professional resources, actively develop, train, coach and provide feedback for performance assessments for team members- Consult, work with, and service client base to make recommendations on business improvement and process improvement and serve as a business advisor to client