• Work closely with the business and technical teams (internal and external) to tailor solutions to meet specific business requirements. • Collaborate and advise on solution design, integration, and customization efforts.• Development, Unit testing, Regression testing and deployment of solutions.• Analyse, design and build new custom reports • Create integrations for business systems• Developing and maintaining software code bases according to established coding standards and best practices.• Conducting code reviews to ensure new code is error-free and conforms to established standards.• Managing and maintaining the IFS Cloud Lifecycle Environment. Includes release update/service update applications to the existing code and packaging deliveries.• Lead the creation and execution of Proof of Concepts to demonstrate the feasibility and value of solutions to the business. Provide hands-on technical guidance and support to ensure successful PoC outcomes.• Create detailed solution documentation, including architectural diagrams, technical specifications, and implementation guides, to assist the business in understanding and implementing solutions.• Assist with gap analysis and requirement gathering to meet business requirements.• Providing Level 2/3 technical support to all application environments.• Build and maintain strong relationships with key customer stakeholders, serving as a trusted technical advisor throughout the lifecycle. Address technical inquiries, resolve issues, and provide guidance on solution optimization.• Provide support for incident management and integration monitoring• Mentor and guide team members to develop their technical knowledge and skills by providing training and knowledge transfers.• Stay current with industry trends and emerging technologies to drive innovation within the team.Main technologies used: Oracle PL/SQL, Javascript, REST API, OData, Azure DevOps,Git, Dell Boomi

• Business Process Review -mapping of business requirements to ERP product functions • Converting business requirements to functional specifications • Installation and configuration of ERP software on client servers- includes regular installations of product upgrades and new versions • Design and development of integrations to other cloud-based services using MS SQL/C# Dot Net • Data Migration from legacy servers • Managing 1st and 2nd line support – aiding clients to resolve any issues whilst meeting SLAs and KPIs. • Providing on site and online trainings to client groups • SAP Crystal Report Design and Deployment

. • Developing customizations, testing and delivery. • Providing 2nd/3rd line customer support.

· Being involved in the activities of customizing solutions based on client requirements, implementation – writing code, testing, delivery, deployment and quality assuring of IFS Applications for the North American clientele of IFS World Operations· Analyzing functional requirements from a functional specification ,creating technical specifications and a design· Writing code to implement the technical specification· Perform developer testing of the implemented solution· Delivery and deployment of the implemented solution in the customer’s environment· Providing 1st line and 2nd line support to IFS North America customer base to resolve issues in the product· Analyze the customer reported issues , performing technical investigations and identifying the root cause issue, isolating existing bug fixes for the release if available and applying fixes to the code base, implementing a code fix if no existing bug fix is available, troubleshooting of customer reported system incidents and problem resolution.· Working on multiple project implementations simultaneously· Liaising with clients and third party developers to integrate IFS applications with legacy systems in place in the client environment