Deshannon Dixon Email & Phone Number

Atlanta Metropolitan Area

Lead a multi facility Maternal Fetal Medicine practice. Ensuring increased profitability and growth. Locations in Atlanta, Decatur, Riverdale, Newnan, Stockbridge, Columbus and Conyers.

Gwinnett County, Georgia, United States

Oversee a multi facility Family Practice. Locations in Suwanee, Duluth, Norcross, Clarkston, and Lilburn.

Raleigh-Durham, North Carolina Area

Omega's Legacy is the parent company for DeShannon Speaks(Healthcare Consulting and Career Coaching), Kissed by Keena (freelance make-up artist) DeShannon Dixon Publishing and the Executive Finishing School.DeShannonSPEAKS Healthcare ConsultingPartners with medical practices to ensure the companies growth, health and profitabilityReview best practice policiesReview hiring processIdentify revenue streamsCost reductionEmployee evaluationVirtual Office ManagerDeShannonSPEAKS Career CoachingResume revisions/rewritingInterview CoachingConfidence BuildingPersonal BrandingDeShannonSPEAKS Inspirational SpeakingKeynotesLeadership conferencesFaith ConferencesWomen's EmpowermentBible LessonsWorship Services

Smithfield, Nc

Oversee the complete management and day to day operations of multi facility, multi discipline medical practice-6 facilities, 17 providers, and 100 employeesRecruited, hired, trained and coached on average of 10 new employees per year.Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.Established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs.Represented and interpreted the agency's functions and services to other institutions, the public, government agencies and other organizations.Oversaw private and MCR billing, payroll, AP, and AR and verified that proper procedures were followed.Developed and exceeded financial and growth goals.Strategically planned methods to achieve operational goals and targets.Led the facility management staff and consultants in producing a business plan that focused on all aspects of facility operations, including setting priorities and job assignments.Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.Reviewed customer survey information to prioritize areas of improvement.Routinely collaborated with department managers to correct problems and improve services.Assisted in resolving and satisfying client requests and internal operational issues.Introduced, negotiated and implemented new projects to expand scope of engagement.Established standards for selection, promotion and termination of staff.Managed and directed fiscal operations, including planning budgets, authorizing expenditures, accounting, establishing service rates and coordinating financial reporting.Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions.

Jacksonville, Nc

Successfully start up/acquire medical offices and directly oversee all management and day to day operations at 4 locations throughout Eastern NCEstablished staff and provider schedules and assignments based on facility needs and equipment availability.Led, designed and implemented training programs and initiatives which contributed to a 13% percent increase profitabilityContinually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.Identified process improvements in the day-to-day functioning of the department.Assigned employee areas, scheduled staff breaks and authorized overtime.Confidently managed the overall operation of healthcare services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and facility maintenance.Established standards for selection, promotion and termination of staff.Reviewed customer survey information to prioritize areas of improvement.Researched questions and concerns from providers and provided detailed responses.Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.Coordinated the review, revision and creation of Operational Policies

Wilmington, North Carolina Area

Provide direct supervision of clerical staff.Skillfully developed departmental goals, objectives, standards of performance, policies and procedures. Strategically planned methods to achieve operational goals and targets.Created daily and weekly cash reports for accounting management.Balanced monthly general ledger accounts to accurately record cost and month end accruals. Monitored payments due from clients and promptly contacted clients with past due payments.Coded and entered invoices each day into the in-house accounting software.Project chair on implementing new Medical management softwareImplemented pay schedules for clients meeting in-house guidelineSuccessfully filed claims to insurance payers

Fayetteville, North Carolina Area

Provide direct coordination with medical providers to insure proper coding Develop policy and procedural manualDevelop and implement collection policiesMaintain physician credentialingOversee insurance claims process (Private insurance, Medicaid and Medicare) Plan work schedulesMonitor Fee schedules and update/adjust accordinglyIT coordinator for implementation of new software systemProvide direct supervision of the medical billing and clerical staffProvide direct coordination with medical providers to insure proper codingTrain all new Management Support staff (check-in, check-out, appointment desk, and billing office) Conduct monthly staff meetings