Des Hartman
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Des Hartman Email & Phone Number

Manager Solutions Engineering at Twilio at Twilio
Location: Greater Sydney Area, Australia, Australia 14 work roles 1 school
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Current company
Role
Manager Solutions Engineering at Twilio
Location
Greater Sydney Area, Australia, Australia
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Des Hartman is listed as Manager Solutions Engineering at Twilio at Twilio, a company with 3794 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Des Hartman.

Des Hartman previously worked as Senior Manager Solutions Engineering - APJ at Twilio and Principle Solutions Engineer at Twilio. Des Hartman holds Bachelor Of Engineering (B.Eng.), Electrical And Electronics Engineering from University Of The Witwatersrand.

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About Des Hartman

Varying roles from Technical Sales Engineering to Product Management & Development over the last 20 years. Extensive and current knowledge in developing and successfully delivering complex voice and network API solutions to telcos and multi-national enterprise customers in ANZ and APAC region.Exemplary documentation skills with extensive experience in delivering well balanced business and technology focussed presentations, solution papers & business cases. Well-honed ability to balance risk in technology and business integration projects, presenting to all levels of management and technologists, with clear understanding of business motivators in technology. Highly motivated goal oriented individual, working well within a team environment.Current experience as a head of Sales Engineering & “Product Evangelist” for architecting and delivering a PCI-DSS compliant voice solutions for enterprise contact centre solutions. Previous Sales Engineer experience in delivering a range of voice and data solutions for the telecommunications & enterprise markets. This includes business & technical relationships with tier 1 to tier 3 telcos in the APAC, Australia/New Zealand region over the last five years. Experience in both vendor and customer pre-sales environments.

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Twilio
Twilio
Manager Solutions Engineering at Twilio
san francisco, california, united states
Website
Employees
3794
AeroLeads page
14 roles · 23 years

Des Hartman work experience

A career timeline built from the work history available for this profile.

Senior Manager Solutions Engineering - Apj

Current

Sydney, New South Wales, Australia

I'm thrilled to take on the role of Senior Manager, Solutions Engineering at Twilio for the APJ region, where I lead an exceptional team, shaping the future of customer success. This includes:✅ Partnering with sales leadership to drive new opportunities and expand our customer base.✅ Fostering teamwork across functions to achieve shared goals.✅ Crafting.

Nov 2023 - Present

Principle Solutions Engineer

Sydney, New South Wales, Australia

As a Principal Solutions Engineer at Twilio, I enable customers to shape the future of communications. I deliver technical wins and build trust in Twilio solutions as a key member of the sales team.My hands-on, high-energy approach allows me to offer creative solutions and proactively resolve problems for customers and within the organization. This.

Oct 2022 - Nov 2023

Senior Solution Engineer

Sydney, New South Wales, Australia

My role consists of leading technical pre-sales relationships, proposing architectures, and conducting product demonstrations, communicating complex concepts to diverse stakeholders, from software engineers to CxO suite. My hands-on, high-energy approach allows me to offer creative solutions and proactively resolve problems for customers and within the.

Jun 2021 - Sep 2022

Head Of Products

Heading up the development and implementation of existing PCI DSS product lines and the day-to-day management of these products, to ensure their relevance and alignment with the CTO vision. The role encompasses all aspects of the product including the following key areas:- Documentation of Sales Brochures, Briefs & Presentations- Price & cost structures.

Jun 2019 - Jun 2021

Head Of Sales Engineering

North Sydney

Responsible for providing technical pre-sales support across all SecureCo PCI DSS products and services, with a focus on Australia & NZ, working closely with the Products & Sales teams to help articulate and document the value of SecureCo’s broad suite of products through the entire sales life cycle.Role includes Implementation of Semafone DTMF masking and.

Nov 2017 - Jun 2019

Head Of Products & Sales Engineering

Sydney

The product management role is primarily focussed on existing PCI DSS product lines and the day-to-day management of these products and ensuring the relevance of the products aligned with the CTO vision. The role encompasses all aspects of the product including the following key areas:- Documentation of Sales Brochures, Briefs & Presentations- Price & cost.

Jun 2018 - Sep 2018

Head Of Global Voice Services (Product Management)

Sydney, Australia

Head of Telstra's International Voice products, leading a group of three product managers. Responsible for total portfolio of over $350m, focussing on three key markets:- Carrier: International wholesale, IPX, TDM voice, ITFS (Toll Free) and 3G/4G mobility roaming services.- OTT: Global SIP Trunking solutions for OTT wholesale opportunities providing.

May 2016 - Nov 2017

Senior Technical Sales Engineer

Sydney, Australia

Pre-sales support to the Sales Executive team, contributing to sales goals to meet divisional sales revenue goals. Presenting products and staffing booths at customer meetings, trade shows and trade conferences. Delivering technical and architectural responses to RFx documents. Participating in customer network design proposals. Documenting customer.

Apr 2013 - Apr 2016

Product Development Manager

Sydney, Australia

- Product Development ManagerArchitected and delivered IVSTel Adaptiv product; a real-time Centralised Routing Engine and Fraud prevention system. Adaptiv provided near real-time CDR monitoring, reporting and alarming with multiple advanced LCR algorithms. Adpativ works across almost any routing device and to date we have delivered interfaces to GenBand S3.

Jan 2009 - Mar 2013

Carrier Fx - Private Venture

Wiredlizard

Sydney Australia

Launched CarrierFX providing international telco carriers with a Web based portal to exchange rate sheets utilising a simple, repeatable upload algorithm to normalise all rate sheets to a common format.Carriers can then search and compare rates from all carriers in the community and download the rate sheet in the carrier's particular format, saving time.

Jan 2009 - Oct 2010

Sales Engineer Manager (Apac)

Sydney, Australia

Freelancing with focus on GenBand S3 (NextPoint SBC) partner presales, installation, consulting and training.- Senior Technical Presales EngineerResponsible for the design, implementation and documentation of Tier 1 inter-carrier VoIP solutions. Subject Matter Expert for the SBC and management platform (RSM) in the APAC region.Utilised my ability to match.

Sep 2006 - Dec 2008

Voip Architect

Powertel

Sydney, Australia

- Communications Consultant (pre-Sales Engineer)In a very short time became lead CC for more than 75% of top 20 retail corporate customers in NSW accounting for $23m annual revenue. Part of a team of four CCs in NSW for direct and indirect sales of all PowerTel products.Focussed on matching business goals with technical solutions and articulating solutions.

Nov 2004 - Jan 2006

Programme Manager

Sydney, Australia

- VoIP Programme Manager (Cisco Call Manager)Solution Programme Manager as part of a $30 million Westpac VoIP transformation programme outsourced to Telstra WCMT. Role included programme management of all aspects of the VoIP Solution Programme, including PMP, executive reporting, schedule, finance and resource planning.Managed the successful delivery and.

2003 - 2004 ~1 yr

Customer Service Engineer

Boca Raton Florida

- Technical Lead – VoIPProvide overall technical leadership in implementing Next Generation VoIP network field trials. Worked in team consisting of Sales, Project Management and Subject Matter Experts, reporting directly to Senior Management.Successful rollout of first ever Siemens/BroadSoft IPCentrex field trial using SIP for VoIP services. Result was a.

Aug 1997 - Nov 2002
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1 education record

Des Hartman education

FAQ

Frequently asked questions about Des Hartman

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What company does Des Hartman work for?

Des Hartman works for Twilio.

What is Des Hartman's role at Twilio?

Des Hartman is listed as Manager Solutions Engineering at Twilio at Twilio.

Where is Des Hartman based?

Des Hartman is based in Greater Sydney Area, Australia, Australia while working with Twilio.

What companies has Des Hartman worked for?

Des Hartman has worked for Twilio, Secureco Pty Ltd, Telstra, Metaswitch Networks, and Ivstel.

Who are Des Hartman's colleagues at Twilio?

Des Hartman's colleagues at Twilio include Anderson Llanos, Regan Kelly, Camilo Isaza Franco, Thelonius Chestang, and Ilja Fursov.

How can I contact Des Hartman?

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What schools did Des Hartman attend?

Des Hartman holds Bachelor Of Engineering (B.Eng.), Electrical And Electronics Engineering from University Of The Witwatersrand.

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