Deshaun Mccray Email & Phone Number

Miami, Florida

Entered patients lab work into computer system, mailed pharmcovigilance notifications to Healthcare Providers and informed case managers of patients incurring adverse events (low lab counts, mild, moderate and/or severe agranulocytosis) and overdue lab values; Received and transferred 40 to 100 calls per day to office case managers pertaining to patients lab values and/or changes in their Healthcare Providers, pharmacies, monitoring frequency statuses, hospitalizations, deaths or discontinuation of Clozapine drug therapy; copied, faxed collated and sorted lab work to be entered into computer system using Siebel software.

Plantation, Florida

Received and routed calls from switchboard with a high call volume to case managers; Entered confidential patient information into computer system for the purpose of medical billing and collections; Verified insurance coverage for patients via phone contact; Posted Medicaid payments via remittance advice reports.

Course Completion Diploma, Computer Operations

Vocational training

Course Completion Certificate, Data Entry/ Office Procedures

Vocational training

High School Diploma, General Studies

High School Education