Desh Deepak Email & Phone Number

Germany

Key Responsibility• Member of Global IT Leadership Group responsible for Global IT Infrastructure strategy & support to all the worldwide 70+ offices• Owning and managing Capex of $8M, spend management, developing infrastructure budgets, managing vendors, raising, and approving the RFPs• Drives strategic procurement, procurement transformation, Managed to CoLo and later to Cloud (Azure, AWS, Asigra & MessageLabs now Aurea) while delivering significant reduction to the firm TCO • Managing Software Compliance, Negotiations, Ordering, till payments and co-ordination with multiple stake holders from IT, Finance and Leadership• Multi-vendor management with expertise in key vendors such as Microsoft, Adobe, Cisco, Service Now, Okta, RenovoData, and HP products related to Application, Security Software, LAN, WAN, Wireless, IP Telephony / VoIP, Video, Intel based server and ServicesSignificant Achievement• Global agreement for all the Cisco, CrowdStrike, Palo Alto, Zscaler, Adobe & Riverbed products achieving the saving of approx. 1M USD and in continuation• Transition of Microsoft licensing Enterprise Agreement from UK to India achieving the saving of approx. $3M during the years• Global Procurement for all IT Software requirement centralized from India

Key Responsibility• Member of Global IT Leadership Group responsible for Global IT Infrastructure strategy & support to all the worldwide 70+ offices• Owning and managing Capex of $8M, spend management, developing infrastructure budgets, managing vendors, raising, and approving the RFPs• Global Procurement for all IT Software requirement centralized from India

Key Responsibility• Lead Core Technologies (WIntel & Unix) Services team through technology and process transformation that serves as the backbone to the firm IT support while transforming legacy process and incidents. • Consulting, planning, and setting up ITIL processes in the Global IT Helpdesk & 2nd level IT team• Preparing and presenting operational reports / progress reports to Director-IT• Member of Telecom team responsible for Architectural Design consulting, development and deployment of Global enterprise-wide Data, Voice and Video Network solutions and subsequent support groups.• Hired and lead the 15-members team of Second and Third level support of Windows and Unix platform to provide the highest level of support (one step below to principal vendors) for Global IT (24*7) operations• Project ManagementSignificant Achievement• Setting up a 24x7 Global IT Hub at Gurgaon• Created the first 5 year rolling strategic roadmap and lead the transformation of Global IT Infrastructure seamlessly aligning to business and leadership strategies, fueling growth and scalability• Project Management for SCCM deployment, OCS 2K7 to Lync 2K10, Office 2K3 to 2K10, Exchange 2K3 to 2K10 & Windows 2K3 to 2K8 migration• Worked on transition from outsource to insource model

Chicago, Il, Us

Responsibilities:- IT Infrastructure support to 14 locations in AP, IT Helpdesk and End users service. - No. of users supported: internal professions 350+ (AP) and 1000+ (Rest of US & EMEA).- Proactively identified suitable technologies to address IT product obsolescence and to achieve cost productivity improvement, including:- Co-ordination with STPI and customs for hardware clearance.- Strategize and successfully led the team to improve in vendor performance management and increase the cost effectiveness and process efficiency in contractor services procurement.- Asset / Inventory Management and software licensing control- Managing and maintaining users in Cisco Call Manager 4.1- Monitoring of bandwidth utilization of WAN link and capacity planning and providing monthly utilization trend report to management- Provision of IT training and induction of new joinee.

San Francisco, California, Us

Bachelor Of Engineering - Be, Computer Science

Education record