Doug Sheffer Email & Phone Number

Durham, NC, US

• Serve as lead engineer for API development on the AI/ML Automation team.
• Build and maintain APIs that process automated editing, grammar evaluation, and language translation requests for Microsoft Word and LaTeX documents.
• Design and implement cross-language (Python, Java, and C#) and cross-framework (e.g. PyTorch and TensorFlow) workflows using Temporal.io.
• Implement monitoring and autoscaling for an ecosystem of AI/ML microservices.

Durham, NC, US

• Served as the manager and technical lead to a team of 5 software engineers, who built and maintained eCommerce software that processed thousands of orders per week.
• Monitored and optimized website performance in key regions, including China, Brazil, and across Europe.
• Developed GDPR compliance processes alongside marketing and legal teams.
• Coordinated with SEO consultants to improve the search rank of key pages.
• Prioritized and allocated team capacity across a diverse group of technical, non-technical, and cross-company stakeholders.
• Led daily stand-up and bi-weekly sprint planning meetings.

Durham, NC, US

• Developed new eCommerce and service delivery features for an existing applications using PHP, Zend Framework, Doctrine, and MySQL.
• Designed and developed an order ingestion API.
• Worked with Amazon Web Services (AWS), including EC2, S3, SNS/SQS, and Lambda.
• Interviewed potential candidates and mentored new hires during their first year.
• Based on nominations from my colleagues, I received the Mastery Award in Q3-2014 and the Culture Champion Award in Q2-2015.

East Lansing, MI, US

• Developed a complete online training system for presenting mandatory safety courses to and assessing over 500 employees and visiting scientists.
• Built a project management web application to track the funding sources, work breakdown structures, and employee assignments of over 2,000 projects.
• Created an online time-keeping application where over 300 employees record weekly project time commitments, overtime, and leave of absence hours.
• Worked with system administrators to set up a new, load-balanced pool of Apache servers for hosting all internal web applications.
• Interfaced extensively with the financial and personnel components of the Laboratory's Enterprise Resource Planning (ERP) database.
• Supervised student employees and mentored full-time employees on the web application development team.

East Lansing, MI, US

• Developed particle accelerator tuning software using C++ and Qt to record, graph, and analyze live data.
• Implemented internal and Internet websites using PHP, MySQL, and jQuery.

Upton, NY, US

• Contributed API methods to the Integrated Relational Model for Installed Systems (IRMIS) project.
• Designed a proof-of-concept Java application to generate DHCP network settings and device configuration files from an IRMIS database.

East Lansing, MI, US

• Developed a proof-of-concept replacement for a particle accelerator status logging system.