Sales Customer Queries telephonically/walk in Capturing GRVsMonth end Remittance Capturing debtor/Creditor Invoices Filing/scanning/copying of documents Assisting other departments with payments/documentsInventory control Petty Cash Capturing Logsheets Assisting with all adhoc duties Reconciliation of all sales and cash/credit card payments to ensure that all monies are accounted for. Collect payments from customer either by cash or card and correctly record the paymentRedirecting all calls to the relevant departmentsperform timely cash-ups and reconciliations; investigate discrepancies where they occur

Stock CountCash & Card Payments PaymentDaily staff registerCounter Sales Assisting the warehouse & stock  controller Assisting the sales teamGeneral adhoc duties Invoicing Printing pricing tags Returns & refundsReceiving stock Requesting supplier collections  Assisting the service department Payments Cash , electronic and EFTMonth end Remittance InvoicingQuotes Sales Assisting Customers telephonically & walk in Capturing GRVsCapturing debtor and Creditor Invoices Filing, scanning and copying of documents Day end cash upAssisting other departments with payments and documents Inventory control Petty Cash Capturing Logsheets Assisting with all adhoc duties

Switchboard Operator Managing the front deskConducting weekly stock takesManaging stock and Ordering of new stockReceiving and dispatching of stock in line with quality checksMonitoring movement of shipmentGenerating quotations and orders (Use of Sage, Quotient & Zero)Assisting admin manager and CEO with admin related queriesArranging call outs and after hour installationsBooking of travel arrangement, conferences and meeting roomsMonitor Project Progress & Address potential issuesTracking and monitoring of monthly creditorsMeasure & Report on Project PerformancePointTrack & Update Project progress on TrelloManagement of numerous client project accountsTracking deliveries Arranging deliveries and packing slipsPreparing handover documentation Requesting design packs from designers Calling creditors and facilitating paymentsArranging handover dates with client and techniciansConducting credit checks on creditorsUpdating clients on stock delivery dates & arranging delivery as per client deadlinePrepare weekly reports, designs and control the project schedules for each projectSet up project file folders ( Electronic & Hard copy)Generating Purchase ordersMeeting Minutes Ensure supplier acknowledges PO & confirm delivery dates Managing the warehouse , deliveries and receiving stockWorking on drawings with designers and managerConducting monthly stock countsInvoicing  Assisting technicians with calls outs and paymentsAssisting Manager with catalogsOrdering and inspection of stockGeneral customer service to walk in clients as well as suppliers

Answering and forwarding calls to respective employeesTaking messages and forwarded to respective peopleOpening and distributing of mailFiling, Labelling of files, Faxing documents, ArchivingCalling customers for invoices and statementsAssisting customers with queriesChecking and Allocating StockSetting up products in showroomSetting up products at SCARDA exhibitionGenerating invoices when neededFollowing up with COD paymentsPreparing and distributing of catalogues and pricelistsAssisting sales reps, customers and suppliers with general queries

Stock ControlMonthly Stock TakeQuality ControlInspection of productsAdmin assistance to manager and to departmentGeneral adhoc duties