Deshnee Devina Naidoo Email & Phone Number

South Africa

South Africa

As a vital link in the technology value chain, my responsibility of BDM at Ingram Micro is to Lead the Cloud business in SA of the globally broad-based IT distributor, serving more than 150 countries on six continents, with the world’s most comprehensive portfolio of IT products and services.Key Responsibilities:- Driving Cloud Education and Adoption- Creating sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics, technical and financial support, managed and cloud-based services, and product aggregation and distribution. - Creating market reach and awareness of a company that touches 80% of the technology in use every day with the focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions- Responsible for developing Cloud strategies to help win, grow and maintain business within an existing customer base along with building a solid pipeline of opportunities within new customers.- Interfacing with Internal Sales Representatives and Business Managers on all business opportunities and to identify new Cloud opportunities within the accounts- Facilitating and driving relationships between the Cloud Vendor and Reseller to cement our position as the distributor of choice- Identifying and resolving issues within the accounts in conjunction with internal sales and support teams- Managing Account Management relationships in a Business to Cloud environment- Developing and maintaining core Cloud business along with introducing complimentary offerings of the 28 Cloud Vendor products onboard- Account planning and Disciplined forecasting- Responsible for communication & presentation skills on the Cloud Platform

South Africa

Partner Sales Executive - SMB VAR• The purpose of this role is being accountable for managing the top Value Added Resellers in the Small Medium Business ecosystem. • Management of Tier 1 Top 35 VAR - SMB Partners in the commercial space. 25 JHB/DBN based partners, 10 Cape Town based partners.• Responsible for helping our partners grow their Cloud business and increase consumption. • Working with partners to drive Open revenue and increasing the Frequency at which these partners transact with Microsoft.• Being present and onsite at partners offices to help with process/strategies and plans to build the Microsoft business.• The role provides account management to designated Microsoft partners, to grow revenue and influence for Microsoft while retaining partners and increasing partner/customer satisfaction (CPE) and being an evangelist for Microsoft.MAIN RESPONSIBILITIES/TASKS:a) Face to face engagements and business reviewsb) Working towards a Year revenue Target with growth uplift, and KPI’s measured monthly. Working with other areas of the Microsoft business units in maintaining a partner’s business growth, technical expertise and closing off deals.f) Explores partner’s opportunities and challenges through effective questioning and active listening; establishes core competency(s) and understands the partner’s business model; generates interest and creates a solid value proposition; supports the partner in effective and appropriate use of Microsoft Certified Partner Program benefits i) Active management and support of partner’s opportunities (from 20% sales stage to win/close; and/or 10% for leads to win/close) maintaining the end customer’s satisfaction k) Responsible for maintaining the data integrity CRM/MSX tool - Dynamics CRM. s) Responsible for maintaining current programmatic, GTM / solutions / licensing knowledge, understanding Microsoft’s big bets and strategic direction.

South Africa

Partner Sales Executive for the Value Added Resellers in the commercial SMB business.• The purpose of this role is being accountable for managing the top Value Added Resellers in the Small Medium Business ecosystem. • Management of Tier 1 Top 23 VAR - SMB Partners in the commercial space.• Responsible for helping our partners grow their Cloud business and increase consumption. • Working with these partners to drive Open revenue and increasing the Frequency at which these partners transact with Microsoft.• The role was to provide partner account management to designated Microsoft partners, to grow revenue and influence for Microsoft while retaining partners and increasing partner/customer satisfaction and being an evangelist for Microsoft.MAIN RESPONSIBILITIES/TASKS:a) Increase Microsoft’s revenue / influence to the partner ecosystem.b) F2F engagements and business reviewsc) Developing partners and driving towards new competencies, to help the partner gain market share d) Working towards a Year Target with growth uplift, and KPI’s measured monthly. Working with other areas of the Microsoft business units in maintaining a partner’s business growth, technical expertise and closing off deals.e) Maintaining and improving CPE - Customer and Partner Experience.f) Probes and explores partner’s opportunities and challenges through effective questioning and active listening; establishes core competency(s) and understands the partner’s business model; generates interest and creates a solid value proposition; supports the partner in effective and appropriate use of g) Builds relationships and rapport with Microsoft’s Certified Partners and develops an understanding of the partner’s business to establish credibility and add value g) Drives engagement, partner readiness and supports through-partner marketing initiatives for GTMs / campaigns as appropriate to the partner’s competency.

South Africa

Parner Sales Executive Managing a partner base of 35 Top Tier 2 PartnersThe purpose of this role was to provide partner account management to designated Microsoft partners, to grow revenue and influence for Microsoft while retaining partners and increasing partner satisfaction and being an evangelist for Microsoft.a) Increase Microsoft’s revenue and/or influence through the partner channel b) Develop partners (to Gold Certified status and/or through additional competencies) c) Increase Microsoft’s knowledge of their partners, positioning Microsoft for a deep and more partner-relevant relationship d) Probes and explores partner’s opportunities and challenges through effective questioning and active listening; establishes core competency(s) and understands the partner’s business model; generates interest and creates a solid value proposition;e) Active management and support of partner’s opportunities (from 20% sales stage to win/close; and/or 10% for leads to win/close) through periodic partner contact and engagementsf) Telephone based account management of Microsoft’s Certified Partners (through inbound and outbound contact); tele-engagement with these partners with the objective of building relationships to be able to understand their business and recommend relevant Microsoft solutions and programs that add mutual value to both Microsoft and the partner including: GTM campaigns and Microsoft Certified Partner Programs (MSPP) g) Responsible for maintaining the data integrity • Provides support for new recruits and openly shares best practices for the benefit of the PAM community • Worked as a team player to reach one objective for the team’s success.• Assisted in managing the RCCP/ACCORDO teams• Responsible for managing forecasting to the business, opportunity creation, sales pipeline management and reaching revenue targets

South Africa

Senior Tele Partner Account ManagerManaging a partner base of 21 Top Tier 2 Partners in the Small/Midmarket Spacea) Increase Microsoft’s revenue and/or influence through the partner channel b) Increase Microsoft’s knowledge of their partners, positioning Microsoft for a deep and more partner-relevant relationship c) Working towards a revenue target with partner for partner growth and business planning with both parties.d) Maintains a breadth of interaction for designated Microsoft Certified and Gold Certified partners with the ability to focus engagement on the high-revenue and strategic partners e) Probes and explores partner’s opportunities and challenges through effective questioning and active listening; establishes core competency(s) and understands the partner’s business model; generates interest and supports the partner in effective and appropriate use of MSPP benefits f) Active management and support of partner’s opportunities (from 20% sales stage to win/close; and/or 10% for MBS leads to win/close) through periodic partner contact and engagement with the opportunity originator g) Telephone based account management of Microsoft’s Certified Partners (through inbound and outbound contact); tele-engagement with these partners with the objective of building relationships to be able to understand their business and recommend relevant Microsoft solutions and programs that add mutual value to both Microsoft and the partner h) Supports the partner in developing complementary competencies to their core business and achieving accreditation to increase their value to Microsoft i) Drives engagement, partner readiness and supports through-partner marketing initiatives for GTMs / campaigns as appropriate to the partner’s competency j) Responsible for maintaining current programmatic, GTM / solutions and licensing knowledge k) Selectively recruits new partners into the Microsoft Partner Program

Bryanston, Johannesburg

• Tele -Partner account management• Responsible for 5 unmanaged/outlying regions – Limpopo, Mpumalanga, North West, Northern Cape , Free State• Getting partners registered on the Microsoft Partner network, and assisting in working towards earning competencies• Managing a partner list of 100 partners in FY11 The purpose of this role was to provide telephone based partner account management to designated Microsoft Certified Partners and Gold Certified partners, to grow revenue and influence for Microsoft while retaining partners and increasing partner satisfaction. This is driven through the following key activities: • Opportunity pipeline management and support • Partner business and competency development • Renewal in the Microsoft partner program (MSPP) and use of benefits • Managing data quality of Partners and Contacts • Maintaining and improving CPE MAIN RESPONSIBILITIES/TASKS: a) Increase Microsoft’s revenue and/or influence through the partner channel b) Develop partners through additional competencies) c) Increase Microsoft’s knowledge of their partners, positioning Microsoft for a deep and more partner-relevant relationship d) Maintains a breadth of interaction for designated Microsoft Certified partners with the ability to focus engagement on the high-revenue and strategic partners e) Probes and explores partner’s opportunities and challenges through effective questioning and active listening; establishes core competency(s) and understands the partner’s business model; generates interest and creates a solid value proposition; supports the partner in effective and appropriate use of MSPP benefits f) Responsible for maintaining the data integrity of the dedicated partner accounts and contacts; accuracy and clarity of data entered in the designated CRM tool. ACTING Tele Partner Account Manager LEAD – Q4

Durban Area, South Africa

Sales consultant – TelesalesSales of computer hardware and SoftwareClient Liaison, Customer queriesManaging new and existing businessSales and marketing of new productsInterbranch LiaisonPurchasing, Tenders and competitive quotesVisiting DealersBringing in new dealers to the companyReaching daily and monthly targetsManaging SMB and VAR dealers

Durban Area, South Africa

Sales consultant – TelesalesDealing with clients telephonically and those clients that come into the office.Main job function: Sales of computer hardware and Software to resellers. (Desktop, Mobile units, Servers)Client Liaison, Dealing with Customer queries,Scheduling appointments with clients and diary management, General typing of quotes and processing ordersSubmission of purchase orders and payment requestsEnsuring effective dispatch of goodsPreparation and Ordering of stock from suppliers Maintaining a selected client database, Management of new and existing business to grow the company.Setting up appointments with clientsBuilding and maintaining strong business relationships with both Small to Medium Business (SMB) and (VAR) Value Added Resellers.Sales and marketing of new productsPoint of sale displaysCo-ordination of training sessions and sales meetings. Responsible for inviting dealers to Roadshow’s, Product launches and Special events.Setting up meetings for clients to demo products at premisesSubmitting Daily, Weekly and Monthly reports to head officeInterbranch LiaisonProduct Management of Various productsPurchasing, Tenders and competitive quotesVisiting Dealers at their premises, setting up retail stores.Office administration including emailing, scanning, faxing and photocopying documents to clients.Being present at training sessions and distribution of information thereof.Reaching daily and monthly targetsWorking together with the sales team to offer solutions and brain storming for service excellenceCustomer services – working under pressure and offering solutions to problems.Computer skills and knowledge of Microsoft Word and Excel.