Deshuel Santos Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

- Design/ Analyze/ Investigate/ Examine network systems, network storages, networkcommunication, cyber security protocols for the Cloud Hosting Artificial Intelligence R&Dprojects- Manage all infrastructure design, procurement, installation, deployment and maintenance of allCMS related projects- Prioritize tasks, Conduct project scheduling, project development and planning- Prepare reports, manuals and other documentation on the status operation and maintenanceof project- Conduct on-site walk-throughs prior to and after completion of the projects to understandscope of work and ensure project deliverables have been met- Assist in controlling the quality of the product/solutions related to the IT product that isreleased by the Company- Identify and communicate technical problems, processes and solutions

Oshawa, Ontario, Canada

Assigned To Unity Health Toronto

Assigned To Unity Health Toronto

Provides Critical phone-based support to all levels of users in all the three health institutions in Toronto under UHT. Delivers vital ServiceDesk services such as activations and deactivation of accounts that amounts to around 300 to 500 accounts every night. Consistent high-level performer in both volume and quality tickets through research on past second-level resolutions, hardware and software fixes, and other daily operations that involve both clinical and non-hospital related systems.

156 Duncan Mill Road, Suite 16 Toronto, Ontario M3B 3N2

Tasked to manage the one-person internal IT operations backed by an external vendor provided a 24x7 support to one of Toronto's publicly listed leasing company. Achieved the first Systems Architecture of the whole organization, including its IT resources and inventory, and it's IT Disaster Recovery procedure necessary for auditing and operations.

Financial Center Pasay City, Metro Manila, Philippines

Successfully managed the daily operation; Authored policies and standards, guidelines and procedures of the 450 sqm Tier II Government Data Center and the 9 racks which were collocated at the Disaster Recovery (DR) Site. Designed and maintained the space, power, cooling, and security requirements of the facility to achieve 99.995% performance of 99.995% as rated by user requirements.Implemented various multi-million-dollar projects such as: DR Collocation facility, Oracle redundancy and storage expansion, HP Storage expansion, Environmental Monitoring System (EMS-APC Struxureware Central 7.0), IP Keyboard Video Mouse (IPKVM) Project, Data Center Planner (Emerson-Avocent), Twin-type 500kVA diesel Generator sets (MTU), 10 and 20 Tonner PACU (Citec-Denco) and High Sensitive Smoke Detection (Fenwall).Authored the first GSIS Disaster Recovery plan and managed its regular updates. Successfully tested the first DR site’s performance. Redesigned with the team on the replication and backup of all IT systems in the institution including the processes and policies that governed it. Implemented HP XP and EVA storage expansions, HP Continuous Access failover, Oracle Data Guard backup and failover, and HP LTO backup utilities.

Quezon City Philippines

Designed, managed, and implemented the payment gateway of the company. Performed projectdesign, coordination, and facility integration to implement the project. Managed and implemented thewireless landline project that delivered the “SUNTEL” wireless landline product to. Executed theBusiness DSL project including VoIP, Data Center Collocation and Next Generation Network (NGN)business products, as well.

Suite 1120 Aic-Burgundy Tower, Ortigas Center, Pasig, Philippines

Founded Synermaxx Corporation with a vision to create a company that would serve customers of a truly end-to-end integrated business, Internet and Mobile, and product solutions. Synermaxx has made a mark with its hospital software projects, point of sale, and Online Shopping Cart to name a few. Built a strong relationship with the major mobile operators in the country and internationally through Two Factor Authentication (TFA) and Value Added Services (VAS) or Content Providing Business.

Mandaluyong City, Philippines

Developed the retail channel from the ground up. Improved corporate sales by expanding the market to different channels and areas. Managed the online presence of the company by putting up the website project and developing new marketing ideas for its industrial products such as industrial thermometers, temperature sensors, controllers, and hygrometers. Worked on the implementation of new sales direction and indirect monitoring of the output of the Sales Application Engineers.

Makati City, Philippines

Pioneered the sales department of the company by bringing its performance, retail, and corporate presence and market share to more than 20% its projected 150 million pesos target. Worked with the Marketing Manager to spearhead the company's campaign to surround the competition such as HP, Canon, and Panasonic and gain the nationwide leader in the fax machine and multi-function business in 2002. Worked in capturing the country's most prominent technology retail chains such as MAKRO, Pricesmart, The Computer Authority, Office 1, Office Warehouse, SM Appliance, and Shopwise. Developed the corporate supporting the retail outlets to facilitate the flow of products into the market, gaining contracts such as the PhilPost (Philippine Mail) and Boy Scouts of the Philippines.

Al-Riyadh Governorate, Saudi Arabia

Gained clients from the Kingdom of Saudi Arabia and United Arab Emirates. Developed new clients from the Advertising industry and Retail Outlet. Conducted surveys on the actual job specifications and needs of these companies for better coordination with the production or recruitment staff in Manila.

Makati City, Philippines

Developed various import and export accounts with businesses that dealt with European countries, USA, South America, Africa, Asia, and the Middle East. Increased market share significant clients such as Del Monte Philippines, Dole Philippines, Puma, Sony, Fortune Tobacco, and other big exporters and importers of both raw materials and finished goods. Assured collection of ageing accounts. Ensured a smooth flow of operation from the premises of the clients to the final destinations. Facilitated swift documentation such as Bills of Lading, Shipping Manifests, Stowage Plans, Bank Certificates, and others to extend value-added services to the clients.

Graduate Certificate, Project Management

Program Overview Project management professionals have the knowledge, skills, tools and techniques to successfully manage projects.

Foundations Of Project Management, Project Management

Project management skills are in high demand. Why? Organizations use project management to change and adapt to achieve their strategy.

Bachelor Of Arts (B.A.), Social Sciences

Activities and Societies: Sigma Rho Fraternity Teatro Babaylan Quod Erat Domonstrandum (QED) Math Club The University of the Philippines.