Deshun Vines M.P.A., M.B.A., Executive Director Email & Phone Number

Hayward, Ca, Us

Hayward, Ca, Us

• Monitor sales growth vs. budget expectationsprior to implementing marketing strategies andbusiness plans• Establish customer growth opportunities forbusiness expansion• Successful Growth Hacker/Growth Manager• Experience working with NFT projects like Elftown andMoonRunners • Host AMAs and manage/moderatemultiple group chats on Twitter and Discord• Serve as a host for Twitter Spaces for up to 500 to 600 peopleat a time• Coach, develop and motivate team to achieverevenue goals

-Oversee all aspects of the community's operations, including staff, residents, prospects, community organizations, government agencies, and the public.-Collaborate with other department heads as part of the management team to ensure compliance with building and resident care standards, while fostering a positive work environment.Maintain a high level of resident satisfaction and retention by consistently delivering high-quality services.-Provide effective leadership to staff and residents, actively solving problems, resolving issues, and encouraging creativity to deliver the best possible services.Utilize sales and marketing strategies to maximize occupancy and attract prospective residents.-Participate in the development and implementation of service plan reviews, in compliance with state codes, involving relevant resident care team members and families.Oversee the resident admission process, ensuring timely completion of required documentation in accordance with established policies and procedures.-Assume responsibility for the healthcare management and administration of medication to all residents, adhering to company policy and state regulations.

• Managed full-cycle recruitment processes, including screening, interviewing, and onboarding, to ensure the hiring of qualified employees.• Maintained financial oversight by reviewing daily reports, reconciling accounts, and ensuring accurate and up-to-date financial information.• Analyzed the impact of marketing strategies on revenue and profit, guiding the business towards profitable channels and implementing necessary adjustments.• Provided strategic leadership in budgeting and financial activities, developing and executing strategies to drive business growth and increase profitability.• Established and communicated the organization's business direction, aligning operational plans and resources to achieve targeted goals.• Conducted comprehensive interviews to select department heads, ensuring the appointment of capable leaders who could contribute to the organization's success.• Took the lead in revitalizing underperforming departments, implementing measures to reduce stagnation and enhance productivity levels.

• Responded to crisis situations quickly to maintaincalm and immediately determine level of assistanceneeded• Worked with kids/boys 6 to 18• Developed and deepened relationships withresidents and fellow staff• Completed daily resident welfare checks andcoordinated with facility staff to meet residentneeds• Prepared meals and assisted clients with laundryand household chores• Interfaced with residents to address and resolvecomplaints or grievances• Fostered relationships with residents and workedwith new residents to optimize acclimation andease transition to new living environment• Communicated with other staff to resolve problemswith individual residents• Mediated interpersonal problems betweenresidents• Supervised self-administration of medications forresidents• Provided information on resident progress anddevelopment of case plans

Oakland, California, Us

• Assisted with crisis intervention and treatment• Developed and implemented unique protocols andprocedures, which helped reduce and resolve issues• Served as a community liaison to connect membersof the community to outside referrals and resources• Helped plan and present trainings; monitored andsummarized statistics and demographic data;reviewed case files• Collaboratively worked with other departments toensure protocols and procedures were beingimplemented in a successful manner

• Facilitated all new hire onboarding by schedulingtraining initiatives, resolving issues and processingpaperwork• Executed strong negotiation skills during conflictmanagement to ensure both sides worked to reachagreements that satisfied all parties• Conducted research to maintain up-to-dateknowledge of relevant legislation and regulationsand promoted compliance to all employees

• Responded to crisis situations quickly to maintaincalm and immediately determine level of assistanceneeded• Conferred with medical personnel to betterunderstand backgrounds and needs of individualresidents• Housing retention, housing assistance, furnitureassistance• Chaperoned group-sponsored trips and socialfunctions• Led weekly meetings to address resident concernsand educate on changes to policies and procedures• Led campus tours, new resident orientation andongoing educational sessions• Developed and deepened relationships withresidents and fellow staff• Enforced rules and regulations for smooth andorderly operation of residential programs

• Oversaw caseload of up to 30 permanent clients• Conducted intakes and assessment of up to 20 potential clientsdaily• Assisted clients with enrollment of Federal, State andCounty offered benefits• Provided daily interaction and communication with clientsand staff to ensure the quality of services beingoffered• Collaborated with the organization's departmentsand outside providers to support and advocate forclients• Referred clients to appropriate services and providesupport to ensure successful follow-through inconnecting to those services• Maintained all client case management files, includingfile creation, ongoing maintenance of files andarchival of files• Attended weekly case management meetings

• Provided case management for up to 40 tenants• Performed intakes and assessments as needed• Conducted tenant wellness checks three days perweek• Assisted with conflict resolution• Daily interaction and communication with tenantsand staff to ensure the quality and comfort of living• Collaborated with the organization's departmentsand outside providers to support and advocate fortenants• Assisted with planning, organizing and supervisingtenant activities• Referred tenants to appropriate services andsupported tenants in successful follow-through inconnecting to those services• Aided tenants in establishing and maintainingappropriate benefits• Maintained all tenant case management files,including file creation, ongoing maintenance of filesand archival of files

Master Of Business Administration - Mba, Human Resources And Organizational Behavior Concentration

Master Of Public Administration - Mpa, Public Administration

Bachelor'S Degree, Sociology

Associate Of Arts (A.A.), Liberal Arts And Sciences/Liberal Studies

Associate'S Degree, Music Therapy/Therapist