For the past 17+ years, I've helped mission-driven organizations build enduring relationships with their customers across the healthcare, financial, taxes, small business and self-employed, education, government, and automotive industries.I specialize in helping people and products reach their potential for outsized impact by—➜ navigating ambiguity to discover durable opportunities➜ aligning stakeholders to unlock creative superpowers to develop shared visions and interconnected strategies that multiply success➜ growing, coaching, and leading multidisciplinary teams across all stages of the product innovation process➜ rapidly experimenting to maximize value at scale and speed while reducing risksAt Qventus, I help hospitals and clinics increase their care capacity, deliver superior patient outcomes, and bring joy back to their clinical staff.Previously at Sprinter Health, I broke down barriers to healthcare by delivering exceptional hands-on care in the comfort of patients' homes at no additional cost to the patient and equipping physicians with data they need to improve healthcare outcomes for their patients. Prior to that, at Intuit, I helped power prosperity for millions of independent contractors, small businesses, and accountants, including:➜ 🤖 QuickBooks Assistant: A proactive digital assistant that enhances how customers run their business.➜ 🤝 QuickBooks Contractor Ecosystem: A trusted platform for small businesses and independent contractors to easily work together throughout the year without worry.➜ 💰QuickBooks Self-Employed: A lean, mean, year-round tax-saving machine for independent contractors to get paid faster, improve cash flow, and easily access benefits.Before Intuit, I was at IDEO, an award-winning global design consultancy where my contributions included:➜ 🏥 Journey Connections: Improving patient quality of life by empowering clinic staff to provide them personalized, pre-vetted resources that support their treatment journeys. 🏆➜ 💡Innovator's Accelerator: An immersive online executive education platform to master 5 key innovation skills which won a 2014 Silver Edison Award for Innovative Knowledge and Skill-building Platform. 🏆➜ 👨👩👧👦 Casebook: An award-winning case management system that improves outcomes for vulnerable children and families by enhancing social workers' workflows. Since its 2012 launch across Indiana's Department for Child Welfare services, it has won many awards, including a 2014 Design Experience Award from UX Mag and 2015 Code for America Technology Award.🏆🏆