Gauri Sharma Email & Phone Number

Mountain View, California, Us

Collaborating with top-notch talent at an AI-powered Series C healthtech startup that is transforming pre-and-post surgical workflows at hospitals and clinics to increase their care capacity, deliver superior patient outcomes, and bring joy back to their clinical staff. We help ensure that the right cases are in the right rooms at the right times.In my role as a hands-on product and design leader, I...➜ align stakeholders to develop interconnected strategies and solutions➜ initiate and facilitate meaningful conversations, connections, and collaborations➜ identify and share actionable insights through continuous experimentation, feedback loops, competitive analysis, analogous inspiration, qualitative and quantitative research➜ rapidly build iterative AI-powered solutions, test prototypes, and partner with engineering to quickly deliver value to our customers➜ build out and manage our internal design systems➜ recruiting, coaching, and growing a world-class team that dreams big and delivers bigger by providing them with the support they need to reach their potential➜ continuously optimize our internal workflows and procedures to maximize our focus on solving for our customers

Original animated kids’ content that uses colorful characters, comedic storytelling, and catchy tunes to help a new generation of Indian children learn Hindi and comfortably develop their Indian identities.

I voice a comedic 3D animated she-goat, Nikki, on Bacchon ki Khapat, a Hindi kids series on Takdhin TV.

San Francisco, California, Us

Proudly partnered with health providers to bring high-quality, hands-on, personalized healthcare directly into patients' homes across America at no additional cost to the patient. Our incredible Sprinters (licensed vocational nurses and phlebotomists) complete multiple routine diagnostic screenings and clinical services within a 20-minute at-home visit. By removing these barriers, patients seamlessly engage with their healthcare providers to get the care they need, and their physicians have the data to make timely, informed care decisions to improve their patients' quality of life.I collaborated closely with our clinical, product, engineering, sales, marketing, customer care, and compliance teams to:➜ make it easy and quick to book our services➜ leverage cutting-edge technology to maximize each clinician's time while ensuring that each patient's visit makes patients feel heard, seen, and well-cared for➜ deliver health results so that partners and patients can work together towards improving outcomesThis well-orchestrated approach helped earn and keep a patient NPS score of 95 while scaling to 5x appointments in 2023, 10x in 2024, and also led to a 100% renewal rate from our healthcare partners.

Took a self-initiated sabbatical to pause, rejuvenate, reflect, and realign before resuming professional projects.

Mountain View, California, Us

Volunteered 10% of my time to help internal teams and external organizations find efficient ways to incorporate innovation practices into their existing process, empowering them to take big, creative swings at solving complex problems.

Mountain View, California, Us

Designing meaningful experiences to make life easier for small businesses, self-employed, and accountants—one feature at a time.➜ Shaping the future of how customers leverage QuickBooks Assistant to run their businesses more efficiently from QuickBooks Mobile by identifying evidence-backed opportunities, developing frameworks, facilitating collaborative workshops to align and motivate stakeholders, translating opportunities into lean experiences, designing interaction patterns, building customer-vetted prototypes that visualize the ideal state, and delivering it into the hands of customers.➜ Collaborating with Intuit Tech Futures to research and identify futuristic opportunities to create personalized experiences for customers that instill trust.➜ Spearheaded discovery research, identifying opportunities, and creating a visionary customer-vetted prototype that led to co-founding a massive ecosystem initiative. I aligned stakeholders, secured resourcing, partnered with cross-functional leads to manage budget, and grew a team of two into a team of over fifty multidisciplinary individuals. Additionally, I designed, researched, and prototyped core, lean experiences while leading design across four teams to launch a minimally-lovable product that resulted in half a million customers and two million dollars in revenue within its first nine months.➜ As an early designer of QuickBooks Self-Employed, I designed numerous core features that reduced tax liability for millions of independent contractors, streamlined their cashflow, helped them access healthcare benefits, and integrated it with other core Intuit products (e.g. TurboTax, Mint, and QuickBooks Online Accountants) as well as other key third party partners (e.g. Etsy and Uber). This work inspired organizational shifts across Intuit to recognize self-employed independent contractors as a core customer segment and introduce other products tailored specifically to them, such as TurboTax Self-Employed.

New York, Ny, Us

Mentored the COVID Revival project team at University of California San Diego's DFA Chapter.

San Jose, Ca, Us

Coached student teams for DSGD 107B: Special Topics in Experience Design with emphasis on Design Research and Experience Design methodologies.

San Francisco, California, Us

During my time at this globally-renowned design and innovation consulting form, I led design within lean multidisciplinary teams to identify unique opportunities, develop strategies, and deliver innovative solutions for high-profile international clients. Highlights included:➜ Medicare C.M.S.: Developed CareFinder, a user-friendly portal that helps individuals make informed decisions about their healthcare by leveraging Medicare data.➜ Lilly Oncology: Developed and launched Journey Connections, an app that empowers all clinic staff to improve patient outcomes throughout their journey by providing personalized, vetted resources to support them throughout their treatment journey.➜ Panasonic Health: Developed the future of a patient-centric clinical trial system that streamlines how data is gathered through connected devices to mitigate error, which reduces the duration and cost required for clinical trials.

San Francisco, California, Us

Collaborating with clients, development partners, and cross-disciplinary teams to solve problems and deliver delightful experiences.

Chandler, Az, Us

Developed user-friendly designs for local government organizations to raise awareness and streamline processes for their constituents. Clients included:➜ County of Marin: Redesigned the landing homepage for the County of Marin, including the information architecture, layout, and interactions. Also redesigned the navigation and pages for Marin County's Department of Hazardous Waste.➜ Firehouse Arts of Pleasanton City: Redesigned information architecture and interactions of an entire website for a community arts and recreation facility that was built into a former firehouse.

San Francisco, Ca, Us

Charlotte, North Carolina, Us

Navigated complexity to discover opportunities, develop signature interactions, and design delightful experiences for clients’ customers. Highlights included:➜ Sorenson: Collaborated with a Design Researcher and Visual Designer to explore visual designs and interactions, prototype, run evaluative research study, and refine the designs for a game changing live-captioning landline phone that empowers the hard-of-hearing and deaf community to communicate with confidence and without compromise. Released in 2011.➜ Samsung: Researched, conceptualized and prototyped a new mobile phone experience for teens.➜ Nokia: Conceptualized how to personalize the out-of-box experience for new Nokia customers.➜ Time Warner Cable: Designed interactions for a new content-streaming experience for customers.➜ SF360/Indiewire: Redesigned the structure and interactions for a popular online magazine that caters to the local movie-makers and movie-watching community.

Transformed clients’ patents into viable products by apply cost-effective product design processes, aligning stakeholders, coordinating 20+ projects simultaneously, and leading a global design team. Additionally, I helped train the Sales and Marketing team to deepen their understanding of the design process and how to represent it to prospective clients.