Desi Lorand Email & Phone Number

Auckland, Nz

The company was responsible for identifying and winning new digitisation customers in competitively installed businesses, recommending new services to complement our existing services, based on market demands, account management of existing major clients.

Responsible for the creation of a new, formal Software and Solutions division within the company, based on the professional services and global services models in Xerox Corporation. Responsible fordesign and establishment of team structure, selection and recruitment of key staff, internal and external promotion of the group.National operations and multi $million annual quota together with the creation of key business partnerships and differentiation of Fuji Xerox in the marketplace. My team included nationwide team of direct reports of sales representatives, and services delivery team comprising (billable) technical consultants and an administrator. Projects led and completed:Large historical back scan of client records for a blue chip companyImaging and document management initiatives in partnership with Fuji Xerox's major printing company clientsIntegration of printing and scanning services for major clientsFast, discreet, secure, responsive scanning services for legal discovery projectsDesign and implementation of document management and scanning solutions in the tertiary education; government; legal and corporate sectorsIntegration of scanning and document management solutions with financial systems for large corporations

Wellington, -, Nz

- 6 mths contract, then permanent until (unexpected) move to Auckland; Management of the Ministry's records and archival management team; document management requirements, librarians, Ministerials correspondence servicing and reporting team. Plus the design and establishment of an organisation-wide Knowledge Environment strategy incorporating an Electronic Document and Records Management System, and the implementation of an automated Ministerials system and a new file classification system.Projects led and completed:Implementation of a pilot document management systemRedesign of records management delivery services within the organisationImplementation of a new file classification systemUpgrade of the library information collectionDesign of a corporate-wide document filing system within the Microsoft Windows directory environment as a preliminary stage to implementation of a comprehensive, organisation-wide document management system.

Auckland, Auckland, Nz

Responsible for identification, design, generation, resourcing and completion of large scale, corporate consultancy projects. Included a role as a project director. Incorporated eLearning, workflow design,document management, records management, e-business & Knowledge Management consultancy role (commenced as Senior Manager, Lotus).Projects led and completed:Implementation of an automated business approval system in the Health SectorImplementation of 3 e-business Customer Care solutions in the banking sectorImplementation of an automated business processing system in a large corporateInitiation of an e-business strategy in a large insurance companyImplementation of multiple automated business approval systems/workflow systems in the corporate sector

Incorporated records, image and document management, workflow (automated business processing) systems & Knowledge and Management consultancy role. (Note: the original founders of SWIM worked in the company prior to forming SWIM, and I worked closely with them on the File Classification Systems and Retention and Disposal Schedules that they designed.) Responsible for financial, service delivery, HR and sales operations, including P&L, and compilation of monthly board reports. Mgmt of 20 staff. Projects led and completed:Design and implementation of a business-critical laboratory quality testing software solution in major NZ dairy companiesDesign and implementation of a 24 x 7 business critical laboratory quality testing software solution in a major Australian breweryRecords Management: design of new file classification systems and retention and disposal schedules for corporate and government organisationsImplementation of new financial accounting systems, including redesign of the GL chart of accounts to enable more effective company reporting, in multiple corporate and government organisationsDesign and implementation of major business processing workflow solutions, including for the Dairy Board; major Government Ministries; and major NZ corporationsDesign and implementation of scanning solutions incorporating workflow for processing of the business documentation.CSI LimitedIBM Business Partner