Deepak Singla Email & Phone Number

Hyderabad, Telangana, India

• End to end Operations and Support on ISIM environments, including developments, new adapters/integrations.• Completed DEV and QA ISIM remote migrations successfully.• Leading a team of 7 members.• Supported environments across multiple geographies. Represented client at all executive and technical/development meetings.• Implemented ISIM provisioning Policies and Design / customize Workflows• Participated in Infrastructure team meetings in discussing ISIM Configurations, Load Balancer and other requirements for dev servers.• Installing fix packs for ISIM and related components.• Day to day support task, L2 support for Service now incidents.• Worked on Adoption Policies, Password Polices, Provisioning Policies, Identity Policies, Life Cycle Rules.

Auckland, New Zealand

• Worked on various IAM Java applications.• Leading a team of 10 members both at onsite and offshore.• Expertise in handling Service Now, worked on Service now for incidents tracking, incident generation, incident assigning, Incident resolving.• Information gathering, customer meetings, base-lining activities, scoping the project and finalizing Statement of Work (SOW).• Implemented reverse password sync via ISIM.• Developed more than 4 custom adapter for applications integrated with ISIM.My Other roles at Fonterra: Leading the IBM TIM/TAM upgrade project at Fonterra side as a Technical lead under IBM Experts, during this project my responsibilities were:• Understanding and documenting the Fonterra requirements with new versions.• Technical Design document for OLD and New-to be implemented IAM platform.• High level architecture for all integrated components with upgrading versions.• Day to day client meetings/calls.• Comparison of all existing capabilities with new version of IAM.• Documentation about all co-related IAM products like, DB2, TDI/SDI, TDS/SDS, web seal/TAM etc.• Day to day meetings/calls with all parties involved under IAM upgrade project, like windows team, Database team etc.• Ticket/Change/Request Management using ServiceNow.• Requirement analysis and collection as Business Analyst

Noida Area, India

• Day to day support work like checking requests, reconciliations etc.• Requirement gathering of new task.• Manual provisioning for various accounts.• Ticket management and assignment to various teams

Gurgaon, India

E-Reckruit is a web based Application specially designed for HR, which are responsible for hiring of new employees in their organization. The main focus of this application is to make easy their work like starting from resume selection to offering a candidate. It has four major modules like Requisition, Candidate, Resource and Admin. This application work in two modes one for Consultants and other one for Company mode.My Responsibilities:Involved in initial research for tools and technology to be used.Create / generate database and java scripts / code for different tasks like creating tables and mapping file to db and vice versa.Created SQL Procedures ,Functions.Unit Testing the application and also the downstream flow.Supporting UAT & Production.Use Bugzila for bug reporting.Involved in Client InteractionIndividually understood the requirement, Developed and successfully implemented various modules Automation of the creation of the candidate Database from candidate Resume.Other:• Day to day support work like checking requests, reconciliations etc.• Requirement gathering of new task.• Manual provisioning for various accounts.

Noida Area, India

NSC is a premier government organization which deals in the seeds production and their sales to grower and dealers.NSC contains approx 100 geographical distributed offices across India. As a large scale of transaction and their activity management result a computerized its manual activities to manage the Supply Chain Management, Customers Management and their associated retail activities. This product will cover production planning and control, sales and marketing, inventory, quality control and finance along with workflow.My Responsibilities:Requirement Analysis and Client Interaction.HLD design.Customization and Integration of components.Developing business logic, Transaction and Master Forms and Reports.Integration on Application Server and backup.Working as a Module Leader of Finance.Developing Business Logic & Designing.Other:Day to day support work like checking requests, reconciliations etc.Requirement gathering of new task.Manual provisioning for various accounts.

B.E, Information Technology

Bachelor Of Engineering (Be), Information Technology