Desirae Plummer Email & Phone Number

Missouri, United States

Columbia, Missouri, United States

(Store permanently closed due to pandemic)Managed a staff up to six and was responsible for meeting and exceeding goals in four different metrics. These four metrics were sales, repair dollars, extended warranties, and credit. These were met and exceeded by training, leading by example, excellent customer service, and teamwork. Administrative duties were utilizing salesforce to manage payroll, forecasted and current reports to make successful decisions. Recruiting and obtaining pipeline for seasonal associates was another important retail expectation.

Missouri, United States

I provided updated and efficient office technology and services. Managed nine counties with Missouri that required travelling to existing clients and acquiring net new clients by going to potential business that would benefit from updated office equipment and IT services. Renewing contracts, submitting legal documents, and planning installations was also my responsibility.

Topeka, Ks

Desirae manages daily operations to achieve sales goals and profit objectives. She is responsible for the overall direction, coordination, and evaluation of the store. Key responsibilities include: •Achieve store sales goals by demonstrating strong personal selling skills and transferring those skills to sales associates.•Ensure all associates are knowledgeable of company policies and are proficient in solving customer service issues quickly.•Consistently recruit, interview and hire top talent.•Provide ongoing training to sales team.•Facilitate regular one-on-one coaching discussions to provide continual feedback to improve performance. •Create and implement strategies to achieve sales and profit objectives. •Maintain a professional work environment and addressing associate relations issues appropriately.