-Assertive customer service skills focusing on a fast paced directive-Coordinating efficient conflict resolution while maintaining self-composure-Exceptional body language portrayal providing customers with a positive image of the company

-Dispatched customers with clarification over the phone leading them to the correct departments-Systemized and organized important documents to maintain a steady and balanced work environment making files effortlessly accessible-Facilitated optimum customer service attributes in a professional manner

-Assigned a particular zone and was responsible for delegating the best possible representation using organizational expertise-Established excellent customer service skills with the ability to stay attentive while depersonalizing self with customers -Strengthened analytical thinking aimed at resolving customer’s issues in a proactive and professional manner