Desiree Armstrong, Csm Email and Phone Number

• Prioritized renovation projects based on stakeholders needs• Manage project contractors and sub-contractors from the bid phase through end of contract• Prepared the annual operating budget and monthly variance reports • Negotiated bids and improved tracking and reporting• Direct and implement marketing strategies to drive traffic and residents to the property• Oversaw the proper implementation of leasing rules guidelines set forth by the company

Serviced aircraft and ground-based equipment, maintained high safety standards following protocols, and promoted positive focused customer service in a fast paced environment.

• Volunteered on company Employee Success team; collaboratively planned quarterly events for employees• Managed interdepartmental need-based scholarship committee, Facilitated interdepartmental dialogs • Acted as department technical liaison, constructed departmental presentations and established cross-functional workgroups to address issues of stability of software, platform decisions, and upgrade planning• Translated client and business needs to vendors, managed client events both overseas and in the US• Created macros to automate performance reporting resulted in 50% less time to generate, facilitated corporate acquisition's change managementOnboarded new staff, constructed departmental presentations, translated client and business needs to vendors, managed client events both overseas and in the US, automated performance reporting using Visual Basic, acted as department technical liaison, and facilitated corporate acquisition's change management.

Generated new accounts, developed relationships, promoted programs

Executed events, managed staff and department budgets, designed team building seminars, and developed working relationships within the company and community to ensure event success.

Customized ski instruction, enforced safety regulations, and maintained equipment.

Mapped programming for daily ski lessons, managed day-to-day operations, supervised staff and assisted with hiring and firing staff/interns.

Mentored players ages 14-18 years old, implemented player improvement strategies, developed collaborative relationships with parents, created practice plans, resolved conflicts between athletes, and cultivated an environment that emphasized a commitment to continuous improvement.