Desiree Barron Email & Phone Number

Greater Chicago Area

*Contract management for two city carriers providing ADA service in the city of Chicago.*Analysis, operation and organization supporting city carriers to achieve on time performance and achieve productivity.*Special project management involving four city carriers performance of trips to locations inside the city of Chicago.* Creating, scheduling and/or modifiying subscriptions for eligible paratransit clients.* Frequently collaborates with quality assurance to address paratransit riders complaints to provide better results in their riding experience.

Chicago, Il

*Assisted with managing paratransit services: Taxi Access Program (TAP) and Mobility Direct (MD).* Worked with city carriers in regards to service for clients.* Acted as liaison between Pace and Chicago taxi companies; as well as Chicago independent taxi drivers.* Navigated through different databases; i.e. Cabconnect; CardOne in regards to managing client files for TAP and MD.* Consulted with MD clients, in regards to modifying their subscriptions; from active, suspended or time revisions.* Developed positive working relationships with city carriers to insure highest level of satisfaction.* Updated standard operating procedure for processing TAP invoices.* Assisted operations administrators and senior project managers with booking trips for eligible Regional Transit Authority (RTA) clients for their paratransit services.* Created, scheduled and/or modified subscriptions for eligible paratransit clients.

Northwest Indiana

Currently volunteering with Angie Williams; director of Community Development, and her team on their community based projects.

Radisson Hotel Star Plaza Merrillville, In

*Worked with Radisson sales and catering team as consultant for audio-visual support for corporate and guest (weddings;family reunions and birthdays) clients.*Generated estimates and provided creative as well as technical audio-visual solutions for events to help secure business at its greatest potential.*Managed and oversaw all events and convention audio-visual support within the hotel and with established local banquet business'.*Served as the liaison for Radisson site events.*Responsible for annual budget; which; in 2014; exceeded budgeted goals by 50%.*Managed revenue and expenses.

Radisson Hotel Star Plaza

*Involved in site visits for potential clients and returning clients for their conventions.*Attended weekly banquet event order meetings and event meetings.*Created and updated daily event boards with audio-visual equipment lists.*Submitted weekly billing.*Created and updated bi-weekly schedules.*Managed day to day operations.

Radisson Hotel Star Plaza

*Responsible for opening the office.*Set up and tear down of audio-visual equipment.*Completed meet and greet with morning clients to insure audio-visual set up was accurate and functional.* Provided troubleshooting, problem-solving and explanation of equipment.*Attended daily BEO meetings.