Desiree Bell Email & Phone Number

Operational Excellence & Internal Resilience- Design and refine scalable operational systems, processes, and policies to maximize efficacy, ensure alignment with the mission, and provide accessibility for staff- Monitor relationships with vendors, ensuring that contracts, negotiations, and deliverables are handled appropriately- Supervise a team of program associates, events coordinators, and/or contract specialistsOrganizational Culture and Human Resources- Implement people-focused leadership and management, particularly in organizational change with a focus on culture-building, operational enhancements, and improving overall organizational effectiveness- Work closely with Admin/HR staff to design, implement, and refine onboarding, performance management, staff engagement, employee benefits, policy implementation, and offboarding procedures- Identify trainings, tools, and professional development opportunities to maximize the growth, learning, and expertise of all staff- Drive logistical coordination for conferences, quarterly retreats, social events, and group activities- Lead employee-facing internal communications such as events, offerings, upcoming trainings and conferences- Recognize, celebrate, and support employees through highs (birthdays, anniversaries, etc.) and lows (loss, stress, etc.)- Lead feedback loops, including employee surveys and focus groups, to gain insights into cultural strengths and areas for improvement.Technology and Information Management- Maintain and optimize workflow tool, including project management platforms and the MS Office Suite of tools as the key administrator for technology tools- Regularly review storage environments, documentation, and information management tools to eliminate inconsistencies, redundancies, and other potential sources of confusion- Develop plan to harden digital security measures and educate remote staff on best practices to safeguard company assets in a remote environment

Finance and Development- Maintain grants management systems- Interface with fiscal sponsor and vendors to support expense reporting, reconciliation, vendor payments and other tasks as needed- Facilitate and document the accounts payable process for vendors, service providers, subgrantees, and partners while managing multi-million dollar budgets and payments with precision and accuracy- Complete credit card reconciliation and department reimbursements, including coordinating with internal points of contact to ensure prompt approvals, remittances, resolution of issues, and accurate payment trackingHuman Resource and Administrative Support- Serve as the primary liaison for fiscal sponsor, including: quarterly meetings to maintain healthy organizational relationships; understanding timelines and process requirements of fiscal sponsorship; coordinating with BFL staff to collect documents required to satisfy fiscal sponsorship requests; manage and respond to fiscal sponsor requests, etc.- Manage procurement of goods and services across the organization, identifying areas of cost savings and efficiencies- Record, compile, transcribe, and distribute minutes of organizational meetings- Answer and distribute email correspondence from 14 organizational email inboxes- Draft, negotiate and approve contracts, agreements, and leases; manage relationships and compliance for the organization- Develop processes and systems across the organization- Create forms and spreadsheets to streamline requests to maintain organizational sustainability- Implement technology solutions and training that improves workflow, productivity, and drives efficiency- Coordinate logistics related to full employee lifecycle, including talent sourcing, onboarding, and termination of employees

Duluth, Ga

Post-Closer- Confirm the proper execution of documents upon receipt of the signed closing legal package and approve the satisfaction of any at-closing or prior to funding conditions - Remedy post-closing issues through contact with buyers, sellers, lenders, and Superior Court clerks, as applicable - Understand and comply with regulatory requirement for funding, recording, and title policies- Audit and archive all physical and digital files using quality control guidelines - Disburse payoffs and payments collected at closing tablePre-Closer- Act as liaison with buyers, sellers, realtors, lenders, and other parties- Obtain titles, payoffs, estoppel letters, taxes, and any other administrative items necessary to prepare for a closing- Drive closing performance, meet closings dates, and provide a great customer experience- Accurately interpret a title report and exam and collaborate with the title department to resolve title issues- Utilize internal document management program to update file notes, status changes, tasks completed, and other vital closing informationEvictions Assistant- Manage a caseload of 200 new eviction files monthly and handle them throughout the life of the eviction proceedings- File written and digital complaints, writ of possessions, and lockout packages with appropriate government authorities - Draft affidavits and legal documents in accordance to state and county guidelines- Compile detailed case brief folders for every eviction case hearing- Organize attorney hearing calendars through communication with magistrate courts for updates on case files- Serve as liaison between property managers, tenants, occupants, and attorneys in eviction proceedings- Analyze and calculate debt owed and rectify any inaccuracies in ledgers with property managers- Maintain comprehensive knowledge of agreements and guidelines from leases, demand letters, and ledgers

Greater Atlanta Area

- Promoted to positions of increased authority and responsibility due to exceptional leadership. -Manage office through careful oversight while handling accounting and marketing campaign design and implementation.-Utilize vast skillset to develop and maintain marketing campaigns to directly benefit underserved community members. -Plan and launch approximately 35 new marketing campaigns and community service projects annually.-Create strategies increasing company branding and customer acquisition 50%.-Generate spreadsheets, graphs, and surveys to document marketing progression and target prospective demographic areas.-Boost online engagement 175% by amplifying online and social media presence. -Spearhead content creation for monthly newsletter delivered to over 3,000 subscribers which includes legal news, office updates, contests, and sweepstakes opportunities.-Design products and marketing materials for campaigns, promotions, and information kits.-Established and maintained strong interpersonal relationships with staff and fellow team members.-Oversee calendars, payroll, accounts payable and account receivable for the firm.

Greater Atlanta Area

Back-to-School and New Year Goals Marketing Campaigns:-Develop, organize, plan and launch comprehensive annual campaign project to providing school supplies to children in dire need, and supplementing teachers with Teacher Care Kits. -Orchestrated annual school supply campaign including donations of logoed marketing products, including more than 300 school supply-stuffed backpacks, school supply kits, and flash drives to over 250 middle school students in Atlanta metropolitan area.-Collaborate with Martin Luther King Sr. Community Resources Collaborative and several community sponsors in a back-to-school festival for Hope-Hill Elementary, including children living in the Bedford Pines neighborhood, the largest concentration of poverty in the Southeastern U.S., with median annual income of $3K or less, a 10% rate of homelessness among its students.-Successfully market and design all aspects of ongoing New Year Goals Campaign to empower personal endeavors of firm clients and boost referrals and repeat clientele. -Handle digital marketing material and follow up with monthly campaign incentives. -Coordinate all aspects of campaign events including budgeting, vendors, venue, invitations, logistics, and scheduling. -Strategically follow up with participants to track individual progress and record data using spreadsheets and reports.-Increased overall marketing by creating business, technology, and marketing plans for fundraising endeavors.-Develop sustainable relationships with strategic community and industry contacts throughout the community. -Foster community relations through events and involvement in initiatives while providing administrative support.

Greater Atlanta Area

Guayaquil, Ecuador

-Successfully teach American History courses to Ecuadorian English language students with a 98% examination success rate.-Develop lesson plans to effectively instruct and foster a connection between course content, written and oral language, and cultural awareness to adult English learners while emphasizing core competencies and cultural mindfulness through a variety of mediums and teaching pedagogies.-Support the mission of Centro Ecuatoriano Norteamericano de Guayaquil by encouraging the cultural exchange between Ecuador and the United States through the teaching of the English language, the organization and programming of cultural events and, in general, any act that promotes intellectual and artistic knowledge about both countries.

Greater Atlanta Area

Bachelor Of Arts (Ba), English Language And Literature/Letters, 3.3

Activities and Societies: Provost Scholarship Recipient, Isabella T. Jenkins Honors Program, Knowledge Exchange Institute Student.

Education record