Registration and Scheduling: Completes detailed patient demographic and insurance information in electronic medical record (EMR) systemPatient Check-in/Check-out: Confirms registration information and updates as appropriate; obtains pertinent information to complete all required forms. Collects outstanding patient balances on account and posts payments appropriatelyProvide thorough support and problem resolution for associates. Train new employees and explain protocols clearly and efficiently

Balanced and calculated interest on loans, bank accounts and credit accounts using accounting spreadsheets and databases.Reviewed invoices and reconciled account statements, investigated any discrepancies and generated financial reports.Responsible for reviewing and maintaining account records.

Created and lead sales bi-weekly meeting with team members to establish sales and customer retention goalsResponsible for managing sales floor and operational activities to maintain an environment that supported and strengthens the Staples brandCoached and mentored the sales associates on building rapport, comfortably connecting and presenting solutions to identify and take action on selling opportunities throughout the store while creating a customer centric environment.